Description
The Recon Service Porter is responsible for assisting the Recon Staff to ensure our customers receive excellent service. This individual takes care of vehicles in the Recon department when the vehicle is not actively being worked on by technicians.
The Recon Service Porter is supervised by the Recon Manager.
Essential Functions and Duties
- Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
- Maintain shop cleanliness
- Drive vehicles from the shop to their proper places in the service parking lot.
- Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
- Maintain the parking lot in a neat and organized manner. Maintain a clean and organized work area.
- Assist Shuttle driver when needed.
- Perform various clerical tasks as assigned by service management.
- Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
- Maintain a valid local area driver’s license and immediately inform management of any changes in its status.
- Other duties as assigned
- Constructively communicate with other dealership personnel as required to satisfy customer needs.
- Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
- Maintain personal grooming, hygiene, and uniform standards according to departmental policies.
- Arrive at work, take breaks, and depart work at the times designated by management.
- Attend meetings and trainings as scheduled.
- Ensure that work areas and customer waiting areas are kept clean
