We are a growing pediatric dental office dedicated to delivering high-quality, compassionate care to children and their families. Our practices focus on creating a positive, welcoming environment while helping patients access the care they need.
The Pediatric Treatment Coordinator serves as the bridge between the clinical team and patient families, ensuring a clear understanding of recommended treatment and supporting case acceptance. This role is responsible for presenting treatment plans, discussing financial options, and guiding families through the care process with empathy and professionalism.
Present treatment plans to parents/guardians in a clear, compassionate, and confident manner
Explain procedures, timelines, and next steps following doctor diagnosis
Discuss insurance coverage, benefits, and out-of-pocket costs
Offer and explain financial arrangements and payment options
Verify insurance and obtain pre-authorizations when needed
Coordinate scheduling for treatment, including follow-ups and multi-visit cases
Support case acceptance and help patients move forward with recommended care
Maintain accurate patient records and documentation
Collaborate closely with doctors, hygienists, and front office team
Ensure a smooth, positive patient experience from consultation through treatment
Prior dental or orthodontic office experience required (pediatric experience preferred)
Strong understanding of dental terminology and treatment planning
Experience with insurance verification and breakdowns
Familiarity with dental software (Dentrix, Eaglesoft, Open Dental, etc.) preferred
Excellent communication, presentation, and interpersonal skills
Strong organizational skills and attention to detail
Warm, friendly, and patient-focused demeanor
Strong ability to build trust with parents and families
Confident communicator with the ability to explain complex information simply
Detail-oriented and highly organized
Team player with a proactive and positive attitude
Goal-oriented mindset with a focus on case acceptance
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Vitana Pediatric is a company focused on providing services related to pediatric care, as indicated by the job description seeking individuals with strong customer service skills and a passion for helping patients.