Siebel Open UI Specialist

• Assess, design, and implement new products & services through different Releases on Oracle Siebel Open UI, Mass Market & EBU CRM to ensure reaching the required business needs.
• Lead and handle the development team resources (Vodafone or third-party resources) in the Agile project, to ensure the delivery is on time and of high quality, as aligned with domain manager.
• Supervise and assign PBIs to the team and its progress.
• Lead the requirement assessment of Open UI impacts for usual business projects.
• Ensure the Siebel Open UI team adheres to the industry best practices and design guidance provided by domain manager.

• Prepare all the needed RFCs and Change requests for Service Management according to the SLA.

• Closely work with Scrum master and product manager of the agile team for sprint and deployment planning
• Train the new resources in the team on the existing technical framework and functionalities.
• Support test teams, and business product managers throughout testing phases of the releases.
• Support deployment including writing deployment guides, raising RFCs.

• Collaborate with the rest of the team to design & implement capability enhancements.

• Report & highlight to CRM Domain manager any risks or issues in design and build.

Responsibilities

• Assess, design, and implement new products & services through different Releases on Oracle Siebel Open UI, Mass Market & EBU CRM to ensure reaching the required business needs.
• Lead and handle the development team resources (Vodafone or third-party resources) in the Agile project, to ensure the delivery is on time and of high quality, as aligned with domain manager.
• Supervise and assign PBIs to the team and its progress.
• Lead the requirement assessment of Open UI impacts for usual business projects.
• Ensure the Siebel Open UI team adheres to the industry best practices and design guidance provided by domain manager.
• Prepare all the needed RFCs and Change requests for Service Management according to the SLA.
• Closely work with Scrum master and product manager of the agile team for sprint and deployment planning
• Train the new resources in the team on the existing technical framework and functionalities.
• Support test teams, and business product managers throughout testing phases of the releases.
• Support deployment including writing deployment guides, raising RFCs.
• Collaborate with the rest of the team to design & implement capability enhancements.
• Report & highlight to CRM Domain manager any risks or issues in design and build.
• Support operations team in analysing issues reported in live environment.

Qualifications

• Bachelor's Degree in IT or equivalent with software development experience
• 7 to 10 years’ experience in product & solution development in a Telco or at a technology vendor with a telecommunication focus.
• Either completed Siebel Open UI Foundation Course
• Knowledge of the Siebel Open UI user interface and architecture, plus the concept of the Open UI "manifest" and how to administer it.
• Understanding of presentation models and how to apply client-side logic.
• Knowledge of physical renderers (how to change the way the data is presented to the users) as well as Siebel mobile interface in both connected and disconnected modes.
• Ability to administer Siebel Open UI customizations, including themes, cascading style sheets and Open UI desktop applications.
• The skills to debug as needed.
• Administer customizations and implement application-wide customizations.
• Ability to write code to use the Siebel Open UI JSAPI to implement common form and list applet customizations.
• Preferably completed Siebel Open UI Advanced JavaScript API Course