Personal Assistance Services (PAS) Scheduling Specialist

Are you highly organized, solutions-driven, and passionate about helping others? Join Voices for Independence and play a vital role in ensuring individuals with disabilities receive the support they need to live independently.

At Voices for Independence, our mission is simple but powerful: to empower people with disabilities and promote independent living. As a full-time Scheduling Specialist, you’ll bring that mission to life each day by coordinating care, supporting workers, and helping ensure individuals can live independently.

What You’ll Do

As a Scheduling Specialist, you will:

• Coordinate schedules for direct care workers based on consumer needs, preferences, and location
• Ensure all authorized service hours are fully staffed and maintained
• Manage call-offs, schedule changes, and cancellations in real time
• Maintain accurate and timely documentation in scheduling systems (HHA Exchange)
• Communicate clearly with consumers, direct care workers, and internal teams
• Monitor and report staffing gaps or service concerns
• Assist with rotating on-call coverage for evenings and weekends

Benefits:

• Supportive and collaborative work environment
• Making a difference in the lives of individuals within our community
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Paid holidays
• Vision insurance

Minimum Qualifications:

• Scheduling or coordination experience
• Strong organizational skills and attention to detail
• Excellent communication skills (written and verbal)
• Ability to manage multiple priorities in a fast-paced environment
• Reliable, punctual, and able to meet deadlines
• Personal transportation required

Preferred Qualifications:

• Bachelor’s degree in human services, business, or related field
• Experience with EVV or timekeeping systems (such as HHA Exchange)
• Home and Community-Based Services (HCBS) experience
• Personal or professional experience within the disability community

If you’re passionate about making a positive impact and are ready to take your career to new heights, we want to hear from you! Come be a part of our team at VFI and help us continue to support independent living. Apply today and start your journey towards a rewarding career!

Voices for Independence is an Equal Opportunity Employer. Voices for Independence does not discriminate in regard to race, creed, religion, gender, age, marital status, sexual identity/orientation, national origin, or disability status. People with Disabilities and Veterans are encouraged to apply.