Leasing Agent - Affordable Housing: Sunset Park

WHO WE ARE

Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.

WHAT MAKES VOA SPECIAL? VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential.

SUMMARY

Responsible for the showing and leasing of apartments in accordance with regulatory agreements and

Volunteers of America policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process applications by conducting applicant interviews, obtaining 3rd verifications as necessary, calculating income/assets/medical expenses and entering data into the property management software. Confirm that software calculated rent is accurate.
• Execute applicant lease documents in accordance with Volunteers of America policy and procedure.
• Assists in processing recertification’s and interim- recertification’s.
• Assists in collection and posting of resident rents and utilities. Deliver rent delinquency notices.
• Maintains applicant waitlist and resident files in accordance with program regulations. Conducts semi-annual waitlist updates.
• Assist in compiling program required documents for annual financial audit.
• Monitoring the property and resolve minor issues and escalate more serious issues in the absence of the Community Administrator.
• Collaborates with Service Coordinators to enhance resident quality of life.
• Performs all other duties as assigned.