Benefits:
- Low-cost medical, dental, and vision coverage.
- Health savings account.
- 403b retirement plan with employer match (50% match up to 3%).
- Employee Assistance Program for all employees 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start.
- Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
- Sick and vacation time accrue hourly per pay period. $50,000 in employer-paid life insurance; additional coverage available. $1,200 annual employer contribution to your Health Savings Account (paid quarterly).
- Employee Referral Program including cash bonuses and paid time off.
- About Volunteers of America, Utah (VOA Utah) is part of a national, nonprofit, faith-based human services organization.
- Volunteers of America, Utah provides community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance.
- In alignment with our mission, we encourage individuals with lived experience to apply.
- We recognize that a person’s life experiences can provide firsthand knowledge relevant to being successful in the work that we do.
- Youth Rapid Rehousing Program Mission The Youth Rapid Rehousing (RRH) Program is a housing-first initiative with the goal of moving youth experiencing homelessness quickly into housing while also addressing their current needs through an integrated team composed of case managers, a peer support specialist, and a therapist.
- This team provides services to ensure the youth, ages 18-24, maintain their housing as well as help them work towards goals they create in relation to improving their mental and physical health, vocational or educational pursuits, building life skills, and connecting to the community to reach self-sufficiency.
Position Summary:
To provide consistent, individualized, and thorough case management services to clients who are moving out of homelessness and are living in housing throughout Salt Lake County. The case manager will support the clients in obtaining and maintaining stable housing and addressing current needs as defined by the client. The RRH case manager position is housed out of the VOA Youth Resource Center and includes mobile work meetings with clients out in the community/in their homes.
Essential Duties:
- Provide case management services to clients by assisting them in developing goals and a case management plan including but not limited to obtaining and maintain housing, and connecting to resources that support in improving their emotion, physical, mental, and community needs.
- Attend staffing/clinical staffing meetings weekly; participate and present client information at said meetings to achieve greater client success through collaboration as part of a multi-disciplinary team.
- Assist clients in locating, applying for, and securing housing after they have been triaged for the program through the coordinated entry process Assess (and regularly reassess) client needs utilizing appropriate, agency approved tools and identify priority needs to coordinate services as needed.
- Interact with all clients in a professional, trauma-informed manner while utilizing techniques such as motivational interviewing, Progressive Engagement, and appropriate boundary setting.
- Collaborate with Youth Housing Director in ensuring program fidelity, documentation accuracy, confidentiality, and intra-agency collaborations.
- Develop client files including case management plans, referrals, and/or discharge plans as appropriate utilizing a trauma-informed lens and with a client first focus.
- Utilize both internal tracking sheets and required case note web infrastructure in a timely and accurate manner.
- When appropriate, work with clients’ families to promote client self-sufficiency and continuity of care.
- Actively engage with clients by demonstrating cultural responsiveness and sensitivity.
- Participate in Youth Resource Centers on-call rotation Demonstrate a proactive willingness to learn and an openness to critical feedback.
- Utilize agency vehicles as needed to provide transportation to clients.
- Assist in moving clients in and out of housing.
- Perform other functions as necessary or assigned.
- Attend work on a punctual, regular, and predictable basis.
- Work must be performed on-site due to the need to provide direct client care.
