We build. We create impact.
Sales Administration Coordinator
As a Sales Administration Coordinator, you will play a key role in ensuring excellent service standards, accurate order management, and smooth coordination between Sales, Logistics, and Accounting.
You will contribute to building a strong and collaborative Sales Admin function that supports our customers and internal teams with professionalism and reliability.
Main responsibilities
- Review and process sales orders while ensuring deliveries are compliant with internal processes.
- Maintain accurate and up-to-date sales and customer records.
- Issue sales invoices and ensure data accuracy in all transactions.
- Monitor and follow up on customer payments in collaboration with Accounting.
- Collect and consolidate information to respond promptly to customer and distributor inquiries.
- Provide accurate and timely order status updates to both internal and external stakeholders.
- Collaborate effectively with Accounting, Logistics, and Sales teams to ensure smooth order-to-cash execution.
- Support the continuous improvement of the sales administration process and documentation.
- Ensure adherence to company sales policies and commercial terms.
Qualifications we’re looking for.
What we’re looking for
Experience
- Proven experience as a Sales Administrator, Sales Support, or Customer Service Coordinator.
- Experience working in a dynamic environment where cross-functional collaboration is key.
- Hands-on experience with SAP and MS Office (especially Excel).
Skills
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills – able to interact with different departments and customers in a clear and professional way.
- Customer-centric mindset combined with strong problem-solving abilities.
- Demonstrated maturity, accountability, and ability to manage priorities under pressure.
Abilities
- Team player who contributes to a positive and respectful work environment.
- Proactive, self-motivated, and comfortable working independently when needed.
- Understanding of sales performance metrics and order-to-cash process.
- Fluent in English and French; additional languages are an asset.
Education
- Bachelor’s degree in Business Administration, Supply Chain, or a related field.
We innovate. We help communities thrive.
VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.
The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.
We feel supported. You will too.
VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:
- Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust.
- Health & Wellness: Eligibility for benefits starting day one, plus retirement savings plans.
- Financial future: While retirement savings plans vary by country, we help you plan for your future.
- Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
- Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
- Time off to volunteer and give back to your community.
- Career Growth: E-learning opportunities and workshops, and global mobility potential
- Commute benefits: up to $100/month per employee for commuting expenses.
- Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart.
All your information will be kept confidential according to EEO guidelines.
