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    VX

    Vxi

    Business Services

    SRE (Site Reliability Engineer)

    Hyderabad, IndiaFull-timePosted 1w ago
    All Vxi jobs

    Job description

    It's fun to work in a company where people truly BELIEVE in what they are doing!

    We're committed to bringing passion and customer focus to the business.

    Job Summary:
    We are seeking a skilled SRE Engineer to design, implement, and manage robust observability solutions across our cloud infrastructure and applications. The ideal candidate will have hands-on experience with Prometheus, Grafana, Cloud Monitoring, and OpenTelemetry, along with exposure to SolarWinds. You should be comfortable working with metrics, logs, and traces, and be able to correlate telemetry data to proactively detect, diagnose, and resolve performance issues.

    Key Responsibilities:

    • Design and maintain observability pipelines using OpenTelemetry, Prometheus, and Grafana.
    • Build dashboards and alerts to monitor system health, application performance, and business KPIs.
    • Integrate observability solutions with Google Cloud Platform services and SolarWinds.
    • Correlate logs, metrics, and traces to troubleshoot incidents and reduce MTTR.
    • Collaborate with SREs, DevOps, and development teams to improve end-to-end system observability.
    • Implement best practices for telemetry data collection, enrichment, storage, and visualization.

    Requirements:

    • Strong experience with Prometheus and Grafana for monitoring and alerting.
    • Proficiency in OpenTelemetry for instrumenting distributed systems.
    • Working knowledge of observability tools in Google Cloud (e.g., Cloud Monitoring, Logging, Trace).
    • Exposure to SolarWinds for network and infrastructure monitoring.
    • Solid understanding of telemetry data types: metrics, logs, and traces.
    • Ability to correlate and analyze multi-source observability data.
    • Scripting skills (Python, Bash) and familiarity with Infrastructure-as-Code is a plus.

    Preferred Qualifications:

    • Experience in Site Reliability Engineering or Platform Engineering roles.
    • Knowledge of SLIs/SLOs and performance benchmarking.
    • Experience with APM tools (e.g., Datadog, New Relic) is a plus.

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

    Job details are sourced from the employer's original posting.

    Open job posting
    VX

    About the company

    Vxi

    VXI is a global business process outsourcing (BPO) company that provides customer experience and call center solutions. They specialize in delivering exceptional service through various communication channels.

    View all Vxi jobs
    Industry
    Business Services
    Open roles
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