Orthopaedic Office Receptionist

This Orthopaedic Office Receptionist position will be expected to cross train as a transcriptionist. The department depends on the front office receptionist for efficient, smooth operation of patient flow and optimal patient experience. The receptionist will be responsible to all intake information, patient demographics, insurance validation, and follow-up scheduling and entering information into the medical record. The receptionist is the core of the department. The department depends on the front office receptionist for efficient, smooth operation of patient flow and optimal patient experience. The receptionist will be responsible to all intake information, patient demographics, insurance validation, and follow-up scheduling and entering information into the medical record. Steady, frequent phone calls from patients, families, physicians, and referral specialists need prompt attention, kindness, and confidence. The receptionist will communicate frequently with clinical staff and physicians regarding patient needs. Receptionists may circulate positions from greeter, to check-in, to check-out, and may be required to rotate to satellite offices.

As a transcriptionist (scribe) you will document the dictated patient history, including history of present illness, review of systems, past medical and surgical histories, family and social histories, medications and allergies.  Scribes document physical examination findings and procedures as performed by the provider. Scribes document the results of laboratory and radiographic studies as dictated by the provider. Scribes document the correct time of patient care related activities, including provider to provider communication, family communication and re-examinations of the patient.

Requirements:

• High school graduate.
• 2 years' experience in clinical physician office practice.
• Eager to help others and highly organized.
• Excellent computer literacy.
• Willing to travel in a 5-county radius of Wabash General Hospital-Main Campus.
• Works well under pressure.
• Maintain and demonstrate an understanding of the team approach to patient care and documentation.
• Complete and present the medical record in collaboration with the supervising provider.
• Attend scheduled staff meetings.
•  Be responsive to improvement opportunities in a positive manner.
• Communicate in a professional and respectful manner to the supervising provider, ancillary hospital staff, and patients.

Benefits Summary

We are proud to offer a comprehensive benefits package, including:

1. Health Insurance
• Medical, dental, and vision coverage options.
• Free internal prescription program
• Employer contributions to premiums.
2. Retirement Plans
• 457(b) plan with employer matching.
• 401(a) plan for employer contributions.
3. Paid Time Off (PTO)
• Vacation days: 12 to 27 days per year based on years of service
• Sick days: 12 days per year accruing to a maximum of 65 days.
• Holidays: 6 observed paid holidays
4. Work-Life Balance
• Flexible work schedules
5. Other Benefits
• Employer-provided life insurance with optional additional coverage available at the employee's expense.
• Short-term and long-term disability insurance
• Employee assistance programs (EAP)
• Health Savings Accounts
• Flexible Spending Accounts
• Professional development opportunities
• Scholarship and Tuition reimbursement
6. Additional Perks
• Wellness programs
• Volunteer opportunities
• Productivity, retention, and referral bonuses

About Us

At Wabash General Hospital, we are dedicated to putting patients at the heart of everything we do. Guided by our motto, “people you know, helping people you love,” we are committed to serving our community with care and compassion.

We offer services for all generations, striving to be the trusted healthcare destination throughout every stage of life. While we are honored to have received numerous awards recognizing our efforts to be the best, what truly sets us apart is the personalized experience we provide to our patients and their families.

Our compassionate and dedicated team is focused on delivering exceptional, individualized care to support patients and their loved ones every step of the way. Join us in making a meaningful impact in the lives of those we serve.