Lab Trainer

Position Summary

The Lab Trainer is responsible for performing inspection and testing activities on mobility products while supporting employee training, quality assurance, and continuous improvement initiatives. Working under the general supervision of the Lab Supervisor, this position ensures that all inspected devices meet established customer specifications, quality standards, and production requirements. The Lab Trainer also plays a key role in training new employees, maintaining work instructions, and promoting operational efficiency, safety, and best practices throughout the department.

Essential Duties and Responsibilities

Perform inspections and testing of mobility products in accordance with established procedures, customer requirements, and quality standards.

Train and support new employees on inspection processes, testing procedures, safety protocols, and departmental best practices.

Assist in the development and implementation of work instructions for new products and processes.

Participate in reviewing and updating work instructions following software upgrades, process improvements, or operational changes.

Validate product failures, document findings, and accurately enter required information into the designated AT&T system.

Ensure that all tested devices meet customer specifications, quality expectations, and established service level agreements (SLAs).

Maintain high production standards while ensuring accuracy, consistency, and compliance with written procedures.

Support departmental safety, quality, production, and customer service objectives.

Promote and maintain a safe, clean, and organized work environment in accordance with 5S workplace organization principles.

Identify opportunities for process improvements, operational efficiencies, and cost-saving initiatives.

Support departmental and organizational strategic planning and continuous improvement efforts.

Demonstrate effective communication, teamwork, and positive working relationships with employees, supervisors, and other departments.

Perform additional duties and responsibilities as assigned by management.

Qualifications and Requirements

High school diploma or equivalent preferred.

Previous experience in quality inspection, product testing, manufacturing, warehouse operations, or a related environment preferred.

Experience training employees or providing hands-on operational instruction preferred.

Ability to read, understand, and follow detailed written work instructions and standard operating procedures.

Strong attention to detail and commitment to quality and accuracy.

Basic computer skills, including the ability to enter, review, and maintain inspection and testing records.

Strong communication and interpersonal skills with the ability to effectively train and support employees.

Ability to identify product defects, validate failures, and accurately document findings.

Strong organizational, problem-solving, and time management skills.

Ability to work independently and collaboratively in a fast-paced production environment.

Understanding of workplace safety practices and 5S principles preferred.

Physical Requirements

Ability to stand, sit, and perform repetitive inspection and testing activities for extended periods.

Ability to use hands and fingers to handle, inspect, and operate electronic devices and testing equipment.

Ability to visually inspect products and identify defects or irregularities.

Ability to lift, carry, and move products and materials in accordance with established workplace safety guidelines.

Equal Employment Opportunity

Walker SCM, LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to any status protected by applicable federal, state, or local law.