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    WA

    Walkthrough.ai

    SaaS

    EM Job

    San Francisco, ArgentinaRemoteFull-time10+ yrs experiencePosted 2mo ago
    All Walkthrough.ai jobs

    Job description

    Engagement Manager

    Are you passionate about building strong client relationships, driving successful projects, and leading

    teams? Do you thrive in dynamic environments where your interpersonal and leadership skills can make

    a real impact?

    If so, the Engagement Manager role at CUBE84 is calling for you!

    Here’s what you’ll do:

    You’re the Client Champion

    You’ll be the go-to person for clients, ensuring their needs are met and their voices are heard. By

    understanding their goals and challenges, you’ll build trust and deliver tailored solutions that exceed

    expectations.

    You navigate complex projects with ease

    From kickoff to delivery, you’ll oversee the end-to-end project lifecycle, ensuring timelines, budgets, and

    client satisfaction are all on track. Your ability to manage multiple priorities will keep projects running

    smoothly.

    You’re a People Leader

    You’ll inspire and guide your team, fostering a collaborative and motivated environment. Whether

    resolving roadblocks or celebrating successes, your leadership will empower the team to deliver their

    best.

    You bridge the gap between clients and teams

    Collaborating closely with clients, Business Analysts, Developers, and other stakeholders, you’ll ensure

    everyone is aligned and working toward common goals. Your clear communication will be key to

    delivering seamless solutions.

    You drive Salesforce adoption

    You’ll simplify complex Salesforce solutions, making them intuitive and valuable for clients. By facilitating

    discussions and user training sessions, you’ll help clients maximize the value of their Salesforce

    investments.

    You cultivate future opportunities

    With a keen eye for growth, you’ll identify opportunities to expand client engagements and develop

    strategies to enhance long-term partnerships. Your strategic mindset will be crucial in driving continued

    success.

    You lead with empathy and impact

    You’ll foster strong, lasting relationships both within your team and with clients, demonstrating empathy

    and understanding. Your leadership will ensure positive outcomes for everyone involved.

    It’ll be awesome if you...

    ● Have 10+ years of experience in managing IT projects, with a strong focus on client engagement

    ● Have 2+ years of Salesforce experience with hands-on involvement in implementations

    ● Are skilled in Project Management and People Management

    ● Have a proven track record in managing diverse client portfolios and leading high-performing

    teams

    ● Excel at facilitating discussions, resolving conflicts, and presenting solutions clearly and

    persuasively

    More awesome, if you have...

    ● Experience with ERP/CRM systems

    ● Exposure to Salesforce clouds like Sales Cloud, Service Cloud, Experience Cloud, Nonprofit

    Cloud, Marketing Cloud, or CPQ

    Job details are sourced from the employer's original posting.

    Open job posting
    WA

    About the company

    Walkthrough.ai

    Walkthrough.ai is a platform that helps teams create and share product walkthroughs and tutorials.

    View all Walkthrough.ai jobs
    Industry
    SaaS
    Open roles
    128

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