Position Overview
The Food Trailer Worker is a key member of the food and beverage team, responsible for preparing and serving high-quality food in a fast-paced food trailer operation while also assisting with food preparation for suite catering. This role ensures smooth day-of-show service, upholding high standards in food preparation, cleanliness, and customer service. The ideal candidate thrives in a dynamic environment, works well under pressure, and is committed to delivering an exceptional guest experience.
Principal Responsibilities (Essential Functions)
- Represent Walton Arts Center / Walmart AMP at both on and off-site events, as requested.
- Maintain professional working relationships with teammates, fellow staff members from other departments, vendors, patrons, and tenants of leased spaces.
- Perform related duties as assigned by supervisor
- Maintain security and safety requirements as defined by operations guidelines.
- Maintain compliance with all company policies and procedures
Food Preparation & Service
- Prepare and cook menu items according to recipes and quality standards for both the food trailer and suite catering.
- Assist in assembling and packaging food orders for suite guests, ensuring accuracy and quality.
- Maintain food safety and sanitation standards, ensuring compliance with health regulations.
- Monitor stock levels and restock ingredients and supplies as needed.
- Operate food trailer equipment, including grills, fryers, and warming stations.
Customer Service
- Provide friendly and efficient service, ensuring a positive guest experience.
- Take and process orders accurately using the Point of Sale (POS) system.
- Address guest inquiries and concerns in a professional manner.
- Assist with special requests and dietary accommodation when possible.
Operational Support
- Assist with the setup and breakdown of the food trailer before and after each event.
- Support suite catering by preparing and organizing food for delivery.
- Keep the trailer and prep areas clean, organized, and fully stocked throughout service.
- Follow all closing procedures, including equipment cleaning and waste disposal.
- Assist in loading and unloading supplies for events.
