Director, Technology Services

About Us

At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best Arts and Entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees.
Walton Arts Center and the Walmart AMP aspire to be welcoming spaces where people can be their authentic selves. To truly embody our mission, we recognize the importance of reflecting the diversity of our community on our stages, in our audiences and within our workforce, volunteers and Board.
Our organization is committed to creating a welcoming environment, guided by our core values: Relevance; Inclusivity; Sustainability; Excellence. Walton Arts Center/Walmart AMP is focused on promoting fairness and recognizes the value of diverse perspectives, backgrounds, and experiences. We believe these elements enhance the strength, creativity, and success of our team and the communities we serve.
Walton Arts Center Inc. operates two campuses: a 1,200-seat proscenium theatre and 269-seat black box in Fayetteville and an 11,000-capacity outdoor Amphitheatre known as the Walmart AMP in Rogers, AR. Walton Arts Center has been Arkansas’ premier performing arts center for over 30 years and Walmart AMP has consistently been one of Billboard's top-rated amphitheaters producing 30 plus concerts per season.
Located in the beautiful Ozark Mountains, NWA (as the locals refer to it) includes Benton, Washington, and Madison counties, with five hub cities: Bentonville, Fayetteville, Rogers, Springdale and Siloam Springs. The economic opportunity is unparalleled, but so is the lifestyle — see: 400-plus miles of mountain biking trails and paved pathways, a thriving arts community complete with world-class performing arts center and museums, a legitimate beer and food scene, and live music to enjoy.Best of all, it’s a place where everyone is welcome.

Position Overview

The Director of Technology Services provides strategic leadership for technology across Walton Arts Center and Walmart AMP, ensuring that technology investments, services, and partnerships support organizational priorities and effective business operations. The Director develops the organization’s technology roadmap, evaluates emerging opportunities and risks, manages key technology initiatives, and serves as the primary organizational relationship manager for third-party technology service providers.

Two significant areas of strategic focus for the position are data and artificial intelligence. The Director will lead efforts to improve the organization’s use of data, reporting, analytics, and business intelligence and will guide the thoughtful adoption of artificial intelligence tools that improve productivity, decision-making, patron engagement, and organizational effectiveness.

Much of the organization’s day-to-day technology and event support is delivered through third-party providers. The Director is accountable for establishing expectations, monitoring service quality and system reliability, managing vendor relationships and escalations, and ensuring that external providers effectively support the needs of Walton Arts Center and Walmart AMP.

The Director works closely with leaders and departments throughout the organization to identify business needs, evaluate technology solutions, manage risk, and promote successful adoption of new tools and processes. The ideal candidate combines strategic thinking with practical execution and is able to translate rapidly changing technology into useful, sustainable solutions for the organization.