Volunteer Program Assistant--Part-Time

The part-time Volunteer Program Assistant will aid the Volunteer Programs Manager with the day-to-day operations of the Literacy Connections program, including various administrative duties. The program focuses on adult basic education and English as a second language skills. This paid role will involve work that will occur during normal business hours and occasional evenings or weekends throughout the year, potentially.

“80” Duties/Responsibilities:

· Maintain a database for tracking students, tutor volunteers, and program materials.

· Process monthly calendars and input hours in the database.

· Keep regular correspondence with students, tutors, and volunteers; assist with contacting individuals and ensuring program details are communicated effectively.

· Assist the Volunteer Programs Manager with student/tutor placement and dispositioning cases after they are closed.

· Maintain program files and documents.

· Greet and welcome students and tutors, provide information about the program, and help coordinate meetings.

· Maintain program inventory, order, and replenish supplies as necessary.

“20” Duties/Responsibilities:

· Other duties as assigned to support the program such as dropping off program materials to library systems in Warren County or conducting intake sessions with new tutor volunteers.

· This role reports to the Volunteer Programs Manager.

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Salesforce experience preferred but not required.
• Flexible schedule for attending community events and engaging in outreach activities, as needed.

Education and Experience:

• High school diploma or equivalent.
• At least two years of related experience is required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.