Clinical Information Associate - Behavioral Health

• Hours Per Week: 20
• Shift Start and End Times: 4:30pm - 8:30pm

Provide a wide range of clerical, communication and customer relation services including census documentation, general reception and telephone management. Provide general clerical support for the unit under the direction of the Director/Assistant Director/RN.

Responsibilities

RESPONSIBILITIES:

• Provide general reception and support functions for assigned unit, including directing phone calls, patient call lights, greeting visitors and patients, distributing mail, and coordinating information flow in order to enhance an effective unit communication process
• Perform the necessary clerical and communication functions to support the admit, transfer and/or discharge process
• Data entry, file, printing, duplicate and distribute various forms, letters, reports, data, and other such information as required
• Prepare and report census, transportation, and statistical data
• Monitor and maintain adequate unit supply levels, initiating supply and equipment requisitions according to procedure
• Assist with remaining paper medical records through provision and filing of forms
• Performs all other duties as assigned

Qualifications

REQUIREMENTS:

• High School Diploma or the equivalent
• One (1) year clerical experience or equivalent preferred
• Excellent verbal and written communication as well as strong customer service skills
• Knowledge of medical terminology preferred
• Ability to work with confidential data
• Ability to alphabetically file records
• Demonstrate good judgment, discretion, tact, and ability to set priorities
• Possess strong interpersonal skills and demonstrate ability to interact with others
• Must have basic computer skills and ability to access internet and other programs applicable to Waterbury Hospital procedures

About Us

The UConn Health Community Network is a not-for-profit organization created to extend UConn Health’s mission by partnering with community hospitals and connecting them to its clinical expertise, academic strength, and operational resources.

Today, the network is a thriving community‑based system of care serving more than 280,000 residents across the region. It employs over 2,000 professionals and supports a medical staff of roughly 700 clinicians.

At its core is Waterbury Hospital, a 347‑bed community teaching hospital affiliated with the University of Connecticut School of Medicine. Alongside Connecticut Children’s, the UConn Health Community Network Medical Group, Access Rehab Centers, and its role as a leading partner in the Harold Leever Cancer Center, the network has been shaping the region’s healthcare landscape for more than 130 years.

And Waterbury Hospital is only the beginning — the network is designed for continued growth, deeper partnerships, and broader regional impact.