The Manager of Clinical Operations for the Family Birthing Center (FBC) and Neonatal Intensive Care Unit (NICU) is responsible for coordinating and optimizing nursing care resources to ensure the delivery of high-quality, patient-centered care. This position provides leadership, clinical expertise, and operational support to the FBC and NICU staff, promoting effective care delivery and patient flow. The Manager collaborates with staff and interdisciplinary teams to enhance patient outcomes and maintain a positive care environment.
Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job. They are intended to be accurate reflections of the principal duties and responsibilities of this position. These responsibilities and competencies listed below may change from time to time.
Salary Range: $95,000 - $140,000 per year
Responsibilities
- Coordinate and deploy nursing care resources within the Family Birthing Room to ensure optimal patient care and workflow.
- Provide direct support and guidance to nursing staff, acting as a clinical expert and mentor.
- Collaborate with healthcare teams to enhance patient outcomes and streamline care delivery processes.
- Monitor and maintain quality standards in patient care, ensuring compliance with regulatory and organizational policies.
- Address patient and family concerns promptly, fostering a culture of compassionate care.
- Oversee day-to-day clinical operations, including patient flow, staffing assignments, and resource allocation.
- Participate in performance improvement initiatives and ensure staff adherence to evidence-based practices.
- Facilitate staff education and development to maintain clinical competency and professional growth.
- Maintain accurate documentation and reporting of clinical and operational activities.
Qualifications
Bachelor’s Degree in Nursing (required); Master’s Degree in Nursing or related field (preferred).
Current Connecticut RN License, Basic Life Support (BLS) certification (required), Advanced Cardiovascular Life Support (ACLS) certification (required), Electronic Fetal Monitoring Certification (preferred or obtained within 12 months of hire), Neonatal Resuscitation Program (NRP) certification (required).
Minimum of 3-5 years of clinical experience (required); supervisory or management experience (preferred).
Skills and Attributes:
Strong leadership and interpersonal skills with the ability to motivate and support staff.
Excellent critical thinking and problem-solving abilities.
Effective communication and collaboration skills to work with diverse teams.
Commitment to delivering compassionate, high-quality patient care.
Proficiency in clinical and operational decision-making.
About Us
The UConn Health Community Network is a not-for-profit organization created to extend UConn Health’s mission by partnering with community hospitals and connecting them to its clinical expertise, academic strength, and operational resources.
Today, the network is a thriving community‑based system of care serving more than 280,000 residents across the region. It employs over 2,000 professionals and supports a medical staff of roughly 700 clinicians.
At its core is Waterbury Hospital, a 347‑bed community teaching hospital affiliated with the University of Connecticut School of Medicine. Alongside Connecticut Children’s, the UConn Health Community Network Medical Group, Access Rehab Centers, and its role as a leading partner in the Harold Leever Cancer Center, the network has been shaping the region’s healthcare landscape for more than 130 years.
And Waterbury Hospital is only the beginning — the network is designed for continued growth, deeper partnerships, and broader regional impact.
