We are looking for a detail-oriented, hard-hitting Collections Specialist with an Accounts Receivable background to be responsible for effective management, analysis and problem resolution of the company’s outstanding accounts and the application of payments. The individual will also perform a variety of accounting, bookkeeping, and financial tasks. The applicant should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator, both on paper and over the phone, as he or she will frequently deal with outside parties as well as higher levels of management. Responsibilities include keeping financial records updated and preparing reports. A successful candidate should be familiar with all accounting procedures and have a flair for numbers.
Priority is given to strong collections professionals with a successful track record of resolving ageing receivables.
Essential Duties and Responsibilities:
Performs collection requests either by telephone and/or email. This is the position's primary responsibility and focus.
Prepares, reviews and mails monthly customer statements.
Posts customer payments by recording cash, checks, ACH, and credit card transactions.
Updates receivables reports detailing collection notes.
Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and customers.
Resolves valid or authorized deductions by entering corrections to customer accounts.
Resolves customer accounts by examining payment plans and payment history to determine if collection letters need to be sent out on delinquent accounts.
Creates credit memos as needed to adjust un-collectible amounts.
Assists other finance areas such as accounts payable coordinating paid when paid procedures.
Researches and negotiates charge-back claims.
Other duties as assigned.
Education and/or Experience:
High School Diploma, GED, or High School Equivalence Certificate.
College level accounting coursework or a Bachelor’s degree in Accounting preferred.
2 years of hands-on Accounting experience in accounts receivable preferred.
Computer Skills:
Proficiency with Microsoft products, including Word, Outlook & Power Point. Excellent skills in Excel are required.
Working knowledge of financial reporting software – Dexter & Chaney Spectrum preferred
Full-time, exempt position.
Excellent insurance benefits package (Highmark BC/BS, EyeMed, AFLAC, company paid Life and EAP), and 401k with match offered.
This is an in-person position with remote work not available. Position is onsite at our home office in Wilmington, DE 19808.
Hours are Monday - Friday; 8AM - 5 PM with flexibility.
Wayman provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, creed, gender, national origin, age, martial or veteran status, sexual orientation, or the presence of handicaps or disabilities.
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Wayman is a family owned and operated business that has been serving the local community for 50 years. We design, fabricate, and install fire sprinkler and fire alarm safety systems. We also inspect various safety systems such as; fire suppression, wet and dry sprinkler systems, special hazards and we offer fire alarm/burglar monitoring. Here at Wayman, we put our employees first and truly care about your success and growth within the company. We look for like-minded individuals who are creative, motivated, and ambitious to join our team. We provide competitive pay, an excellent benefits package, and plenty of room for growth including cross training between departments.