Senior Business Intelligence Analyst, Growth

Waymo’s Product Data Science team works cross-functionally with Engineering, Product and Operations to help the company make the most informed decisions using data. Our team collaborates on high-impact projects across the company — from driving quality and operational efficiency to market analysis and rider satisfaction scores — we help to safely and efficiently scale the Waymo Driver. We are data-driven, curious, open-minded, and adapt quickly to new information.

This role follows a hybrid work schedule and you will report to the Business Intelligence Analyst, Lead.

You will:

• Define and own the canonical metrics for Waymo's growth function: activation, promo redemption, and loyalty; partnering with data engineering to ensure reliable instrumentation and a single source of truth across all stakeholders
• Build and maintain full-funnel performance tracking that give growth leadership real-time visibility from paid media impression through first trip, repeat usage, and retention
• Own paid media tracking infrastructure;  taxonomy, channel tagging standards, and end-to-end funnel stitching from campaign to trip;and deliver channel-level performance reporting that drives marketing budget and targeting decisions
• Support the bottom-of-funnel cross functional teams with clean, consistently defined promo performance data
• Serve as the connective tissue between data engineering, data science, marketing, and product; translating business questions into data requirements and proactively surfacing instrumentation gaps before they become decision errors
• Deep dive into business performance

You have:

• 5+ years of experience in a related technical field (or equivalent practical experience), with a proven track record of managing stakeholder relationships and prioritizing multiple projects
• Experience in scripting for automation (e.g. Python) and advanced SQL skills
• Proven experience with data quality principles (accuracy, completeness, consistency) and implementing data validation processes
• Strong communication and stakeholder & management skills, with the ability to convey key insights from complex analysis in summarized business terms, while also being able to effectively communicate with technical teams
• Experience working with the product management and engineering teams
• Experience with data modeling, warehousing and building ETL pipelines
• BS or MS in Computer Science, Data Science, Information System or equivalent

We prefer:

• Experience in the Autonomous Vehicle industry or a strong background in engineering.
• Experience with geospatial data