Complex Needs Specialist
Location: HAGA Seven Sisters
Working Hours: Full-time, 37 hours per week
Contract Type: Permanent
Salary: £28,487- £34,730 per annum
About the Role
As a key member of the Haringey Recovery Service (HRS), you will manage a caseload of adult service users receiving recovery support within community settings. The role involves working both from the main office at HAGA/HRS, 590 Seven Sisters Road, and out in the community.
You will deliver person-centred, evidence-based interventions to support individuals accessing care for:
Opioid Substitution Therapy (OST)
Alcohol use
Non-opiate substance use
Combined alcohol and non-opiate needs
This is an opportunity to play a meaningful role in improving health outcomes and supporting individuals throughout their recovery journey.
Key Responsibilities
Deliver structured one-to-one support and harm minimisation advice
Develop and review personalised recovery plans
Facilitate and run group sessions within the service and wider community
Empower service users to set and achieve recovery goals safely
Build strong, collaborative relationships with GPs, healthcare professionals, and wider social care networks
Work alongside community partners to support access to additional services beyond appointments
Support and engage volunteers and peer support workers
To Succeed in This Role, You Will Need
Essential
A strong passion for supporting individuals through recovery
Ability to build positive, professional relationships with service users and stakeholders
Experience delivering person-centred or tailored interventions
Strong communication and motivational skills
Ability to work collaboratively within multi-disciplinary teams
A community-focused, inclusive approach to practice
Desirable
Experience working within substance misuse services or similar support roles
Knowledge of harm reduction approaches and recovery models
Experience facilitating group sessions or workshops
Understanding of partnership working across health and social care services
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: [email protected]
Closing Date:
2026-10-09Job details are sourced from the employer's original posting.
Open job postingAbout the company
Waythrough is a company that provides services related to recovery and focus.