About Us: Weaver and Tidwell India LLP is an accounting, audit and assurance firm catering to Weaver clients in the US. Weaver is one of the top 30 audit and assurance firms in the US. We have offices across four locations in India. We are looking for a meticulous and analytical Financial Reporting Analyst to join our team.
For more info - https://weaver.com/
Job Overview: We are looking for a IT Support Technician to join our IT department. You will be responsible for managing our IT support.
IT Support Technician responsibilities include supporting our IT Operations, sets up computer systems, troubleshooting hardware and software errors, and helps users solve technical problems. Core tasks include logging service tickets, installing equipment, and maintaining network connections. To be successful in this role, you should have excellent troubleshooting skills and hands-on experience with various operating systems.
You will ensure our software, hardware, and networks run smoothly.
Tasks and responsibilities
- User Assistance: Act as the first point of contact for employee questions via phone, chat, or email.
- Diagnostics: Test and repair computer hardware, printers, laptops, and mobile devices.
- Software Setup: Install, configure, and update operating systems and productivity applications.
- Ticket Management: Record, track, and close support requests using internal tracking systems.
- Network Help: Fix basic local area network (LAN), Wi-Fi, and VPN connection errors
- Ownership of Infrastructure and responsible for service uptime availability
- Ensure adherence to process
Requirements
#WeaverIndia #LI-LS1
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Weaver is a professional services firm providing accounting, assurance, tax, and advisory services.