What will you do on your journey with WebBeds.
As an Assistant Market Manager, you will support the development and performance of hotel supply by managing supplier relationships, negotiating competitive agreements, and ensuring strong availability and pricing across the portfolio. You will play a key role in building sustainable partnerships and driving commercial success through effective account management.
You will analyze market trends and performance data to identify opportunities, support strategic initiatives, and improve overall competitiveness. Working closely with internal teams, you will help deliver a seamless partner and customer experience while contributing to revenue growth.
In this role you will:
Key responsibilities
- Supplier relationship management: Build, maintain, and strengthen strong relationships with hotel partners to support long-term collaboration and performance.
- Contract negotiation: Negotiate new agreements and renew contracts to secure competitive rates, availability, and favourable commercial terms.
- Account management: Manage supplier accounts to optimise rates, allotments, and preferred agreements while resolving any operational or commercial issues.
- Portfolio performance monitoring: Track availability, allotment utilisation, and performance trends, and adjust inventory to maximise results.
- Market intelligence: Analyse market demand, competitor activity, and booking trends to identify opportunities and recommend actions.
- Revenue optimization: Support revenue growth by improving hotel performance, increasing direct partnerships, and implementing targeted commercial actions.
- Supplier onboarding: Identify and introduce new hotel partners to expand and strengthen the portfolio.
- System adoption support: Promote the use of internal systems and tools to ensure accurate and timely updates from suppliers.
- Cross-functional collaboration: Work closely with Sales, Operations, and Data teams to resolve issues and support partner and customer needs.
- Reporting and analysis: Generate and analyse reports to assess supplier performance and support data-driven decision-making.
The skills we would love to see in your suitcase.
- Minimum 2+ years of experience in hotel contracting, account management, or a similar role within the travel industry.
- Bachelor’s degree or equivalent professional qualification in Business, Hospitality, Tourism, or a related field.
- Strong proficiency in Microsoft Office applications, particularly Excel, with solid analytical capabilities.
- Strong communication, negotiation, and relationship management skills with a proactive and collaborative mindset.
- Excellent attention to detail, organisational skills, and ability to manage multiple priorities effectively.
- Native Thai and fluent English, both written and spoken.
- Willingness to travel as required for supplier meetings and industry engagement.
