Be the “frontline” of the HRIS team, and will manage the day-to-day system activities to support Employee Success and users in India for UKG and ADP
Support and maintain the Human Resources systems of record (UKG & ADP), as well as assist in implementation of new systems as needed
Assist with the management of UltiPro Time Management UTM) system
Support ongoing process improvement/implementation activities to bring greater efficiency to HR as well as the entire company
Responsible for troubleshooting, analyzing, detecting, identifying, and correcting technical problems and deficiencies in a timely manner
Monitor system performance and resolutions
Maintain relationship with UKG & ADP service team
Assist with design and implementation of HR systems, document process and results
Provide excellent customer support for internal customers regarding system issues and outages
Responsible for generating reports and analysis
Responsible for OrgPlus administration
Facilitate problem-solving activities to define problems, assess current state root causes, design and test solutions, and implement solutions leading to desired outcomes tied to business results
Liaison between HR systems and the business (IT, Finance, Payroll, etc)
Other duties and tasks may be assigned
What You Should Have to Qualify
Bachelor's degree or equivalent work experience.
1-2 years of experience in HR systems
Strong customer service experience with ability to address customer complaints.
Strong customer service background
Be able to use independent judgment to plan, prioritize and organize a diversified workload
Be capable of working with minimal supervision
Have excellent verbal and written communication skills
Remain focused under pressure.
Be creative, confident, and able to express complicated ideas in an articulate, concise manner.
Proficiency with data analysis and data accuracy
Ideally, You Would Also Have These
Experience with UKG Pro and/or ADP Vista
Excel, Google Sheets and Power BI expertise a plus
Culture is at our Core.
Service: Create Raving Fans
Accountability: F Up; Own Up
Attitude: Possess True Grit
Personality: Be Minty
Work Ethic: Be Rock Solid
Community Outreach: Give Back
Health and Wellness: Live Better
Resource Efficiency: Do Más With Menos
About Us
Here, we work hard—but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you’re a can-do kinda person who loves to help Members win and enjoys working from just about anywhere—then you’ll fit right in. We’ve got big plans, but we can’t achieve them without you. Join us, and let’s achieve greatness.
Job details are sourced from the employer's original posting.
