Call Center Representative

WeightNot is seeking professional, energetic Call Center Representative to support its nationwide expansion.  The position will be based in the WeightNot headquarters office in Bethesda, MD.

Primary Duties Include:

• Conduct the initial follow-up on phone and online inquiries, doing preliminary phone screening to ensure medical eligibility.
• Providing basic program details and setting appointments for more comprehensive phone consultations.
• Place outbound follow up calls to prospective members to determine interest in program.​
• Answer inbound calls to assist prospective members’ inquiries.​
• Respond to email inquiries from prospective members in a timely manner.
• Build member’s interest in the WeightNot program.​
• Establish and maintain a good professional relationship with members.

• Associates or Bachelors degree preferred.
• Minimum 1-2 year’s work experience in a sales or sales related position, ideally including some phone sales.
• Ability to establish rapport and communicate empathetically.
• Excellent customer service skills.
• Candidates will need to have strong interpersonal skills, computers skills, and have the ability to be flexible and willing to adjust to last minute change.
• Demonstrated commitment to high levels of quality, customer service and client satisfaction.

The most successful WeightNot team members have a passion for health, nutrition, fitness and wellness, and are truly excited to help our members achieve their goals each and every day.

For consideration, please email your resume with salary requirements to [email protected]