Audit Administrator

Position Overview

The Audit Administrator supports the Funds’ payroll audit, collection, and arbitration processes for signatory employers. The position reviews audit reports for accuracy and completeness; maintains audit and employer records; prepares correspondence and notices; communicates with employers and other parties; processes audit-related payments and allocations; and ensures timely tracking, documentation, and follow-up of matters that may proceed to collection or a hearing.

The role

requires strong attention to detail, analytical judgment, professionalism, confidentiality, and the ability to manage multiple matters and deadlines in a fast-paced benefits administration environment. Essential Job Functions Review and verify payroll audit reports for accuracy, completeness, and compliance with established procedures; coordinate corrections before distribution, as needed. Monitor and track the status of payroll audits, including matters involving employer noncompliance, delinquency, collection, settlement, write-off, or arbitration.

Prepare estimated audit reports when an employer does not comply with a Fund auditor’s request for records or other information. Prepare and distribute audit reports, correspondence, demand letters, and arbitration notices in accordance with established procedures and deadlines. Communicate professionally with employers, auditors, counsel, collection personnel, and other parties regarding audit findings, payment obligations, disputes, documentation requirements, and arbitration procedures.

Coordinate and maintain complete documentation required for collection efforts, arbitration proceedings, settlements, write-offs, and other audit-related activities. Research and verify employer status, ownership, location, signatory status, and business activity using internal systems and appropriate external resources. Review, reconcile, enter, and update audit, collection, payment, and employer data in the audit system, departmental databases, electronic folders, and applicable tracking tools.

Process audit-related payments and supporting allocation information and coordinate timely handling with Accounting and other internal departments. Allocate audit findings following payment, settlement, or an approved write-off, in accordance with established procedures. Identify and resolve discrepancies in audit records, employer information, and payment or allocation data through research, analysis, escalation, and follow-up.

Coordinate employer participation in arbitration proceedings and provide administrative support before, during, and after the proceedings. Assist management with reports, case summaries, hearing materials, and other documentation related to audits, collections, and arbitration matters. Maintain audit-related records in accordance with departmental procedures, confidentiality requirements, and applicable records-retention standards.

Participate in cross-training and assist with the training and onboarding of new department staff, as assigned. Meet departmental productivity, accuracy, documentation, and turnaround expectations. Perform other related duties and assist with special projects or operational initiatives, as assigned.