Health Services, Clinical Quality and Training Internship

What’s Health Services Clinical Quality and Training at Wellmark?
Health Services Clinical Quality and Training develops and maintains training programs, clinical resources, and quality standards that support Health Services teams. The team drives continuous improvement, knowledge management, process standardization, and employee learning to help ensure consistent, high-quality service and operational excellence.

What projects might I support? Examples of work you may support during your internship include:

• Collaborate with leaders and teams on small-scale deliverables, build professional relationships, and gain exposure to cross-divisional work across Wellmark
• Inventory and categorize Health Services Clinical Quality and Training resources
• Evaluate current SharePoint navigation and document organization
• Identify opportunities to improve content discoverability through metadata, tagging, and standardized document structures
• Explore and document practical Copilot use cases for finding, summarizing, and navigating resources
• Develop quick-reference guides and recommendations to support employee adoption
• Deliver a final set of recommendations and a sustainable framework for ongoing content governance

Ready to bring your strengths to Wellmark? Here’s what’s next! Review the qualifications below. If the position matches your passion, interests and skills, submit your application today!

This internship will start in May of 2027, working a hybrid schedule from our headquarters in Des Moines.

• Current junior or senior pursuing Communications,  English, business administration, public health, healthcare management, or related business program
• Excellent verbal and written communication skills to effectively work with the business areas
• Experience developing and modifying communications technical and non-technical audiences
• Ability to work independently and collaboratively in a fast-paced and dynamic environment
• Excellent research skills, ability to manage multiple projects and prioritize tasks effectively
• Effective organizational skills with demonstrated ability to manage multiple projects that meet timelines and objectives
• Demonstrated experience collaborating with others to create new ideas and improve current processes
• A self-starter who can work well independently or as a member of a cross-functional team

Preferred Qualifications:

• Previous internship or office experience
• Previous experience or interest in health insurance
• Practical experience using AI tools

All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".

At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.