Site: Wentworth-Douglass Physician Corporation
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Job Summary
Mass General Brigham Heart and Vascular Institute offers expert care in the prevention, diagnosis, and treatment of heart disease, including general cardiology, interventional cardiology, heart failure, electrophysiology, while working collaboratively with specialized teams to support device management and anticoagulation care.
We are seeking a full-time, 40-hour Medical Assistant to be predominantly based in our Dover, NH cardiology practice (19 Old Rollinsford Road), while this role is primarily assigned to Dover, the MA may be required to float to our Somersworth and Portsmouth locations based on clinical and staffing needs.
Monday through Friday, with a rotating biweekly schedule of 7:30am–4:00pm and 8:30am–5:00pm.
This is our highest-volume cardiology site, adjacent to the hospital campus, supporting a fast-paced, collaborative clinical environment with early/late team coverage models. The Medical Assistant plays a critical role in supporting efficient patient flow and high patient throughput, with an average site volume of 40–60 patients per day. The position requires strong organization, adaptability, and teamwork to meet the needs of a busy and complex ambulatory cardiology practice.
The Medical Assistant supports providers through both clinical and administrative responsibilities, including patient rooming, obtaining vital signs, performing EKGs, documentation in the electronic health record (EHR), chart preparation, prescription refill support, results management, and assisting with patient flow and care coordination.
A strong emphasis is placed on EKG testing, which is performed during approximately 75-85% of all patient visits, as well as accurate vital sign assessment, recognition of abnormal findings, and timely escalation of clinical concerns to the appropriate clinical team member.
This role participates in structured onboarding with a preceptor model and rotating early/late orientation schedule.
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Essential Functions (Highlights)
•Room patients and prepare exam rooms in a fast-paced cardiology setting
•Obtain vital signs, EKGs, complete a medication reconciliation, and document accurately in the EHR
•Support medication refills and patient follow-up coordination
•Assist with high-volume clinic flow and provider support
•Participate in clinical huddles and flexible provider assignments
•Recognize clinical changes and escalate appropriately
•Support patient education and care coordination
Education
- High school diploma or equivalent required
- Associate’s degree in Medical Assisting preferred
Experience
- 1–2 years of experience as a Medical Assistant or in a clinical/medical office setting required
- Experience in a fast-paced outpatient or specialty clinic is strongly preferred
Licensure & Certifications
- Basic Life Support (BLS) certification preferred
- Certified Medical Assistant (CMA or equivalent national certification) preferred
What You Bring to the Role
We’re looking for someone who thrives in a busy clinical environment and enjoys working as part of a collaborative care team. Success in this role comes from a mix of clinical skill, flexibility, and strong teamwork.
You should be comfortable with:
- Communicating clearly and compassionately with patients and team members
- Prioritizing tasks in a fast-moving, high-volume cardiology setting
- Being detail-oriented and accurate in documentation and patient care
- Following all privacy and confidentiality standards (HIPAA compliance)
- Taking vital signs, manual blood pressures, and completing orthostatic vital sign measurements
- Performing EKGs (or willingness to be trained in a high-EKG volume setting)
- Using electronic medical records (EHR) and basic medical office systems
- Thinking critically and problem-solving in real-time clinical situations
- Managing your time effectively and adapting to changing clinic needs
Additional Job Details (if applicable)
Onsite
19 Old Rollinsford Road
40
Regular
Day (United States of America)
Pay Range
$20.48 - $24.94/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
1812 Wentworth-Douglass Physician Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
