JOB SUMMARY
Audiology Assistant-Clinical is a multi-skilled person trained to assist in all aspects of a medical practice under the direct responsibility of an audiologist. The Audiology Assistant-Clinical assists with patient care management, administration and clinical procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Answer telephone in a professional manner. Make/change appointments; take messages for audiologists; answer patient questions in a knowledgeable manner regarding the services and products available.
• Check status of workers’ compensation requests and authorizations.
• Assist audiologists with patient overflow, including hearing screenings, diagnostic eudiometry, hearing aid checks, and in-office hearing aid repairs. Documents these visits and activities occurring during visit.
• Assist walk-in patients.
• Set up equipment for ABR and OAE testing; assist as needed.
• Check in deliveries, including hearing aid new orders and repairs.
• Code invoices for Director of Audiology to review.
• Maintain office supplies including hearing aid batteries, hearing aid brochures, audiology supplies, and all necessary forms and paperwork.
• Maintain patient database and all patient reminder notices.
• Seek to anticipate departmental needs and improve office efficiency assisting other staff, as necessary.
• Perform tasks and duties of absent staff members, as needed.
• Other duties as assigned.
Job details are sourced from the employer's original posting.
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