JOB SUMMARY
The Café Host/Hostess is a self-motivated individual responsible for the daily operation of the Medical Center Clinic Courtyard Café. This role prepares and serves food and beverages to patients, guests, and staff while maintaining a welcoming, clean, and efficient café environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet patrons in a friendly and professional manner and respond promptly to requests or questions.
- Provide excellent customer service while recommending menu items, upselling beverages and food items, and cross-selling complementary products to enhance the guest experience and support café sales.
- Perform all cashier functions, including opening the cash register daily, processing purchases, providing change, balancing and closing the register, preparing the daily bank deposit, and ordering change as needed.
- Prepare food and beverages according to patron orders while adhering to proper food handling procedures, food safety standards, and applicable government regulations.
- Ensure quality, quantity, freshness, and visual appeal of all food and beverage items served.
- Maintain accurate inventory control, including completing required documentation, to ensure sufficient products and supplies are available to prepare all menu items each day.
- Maintain a neat, clean, and well-stocked café display and patron area throughout the day.
- Create and maintain attractive product displays and utilize signage to promote café offerings and specials.
- Maintain a clean and safe work environment by continuously monitoring and cleaning food preparation, service, and guest areas throughout the day.
- Open, close, and secure the café according to established procedures.
- Other duties as assigned.
CORPORATE CULTURE RESPONSIBILITIES
- Follow established corporate and department-specific policies and procedures
- Attend all corporate and department-specific required training.
- Uphold MCC’s Purpose, Values, and Vision.
- Abide by MCC’s Corporate Culture Responsibilities.
- Perform other duties as may be assigned cheerfully and willingly.
