JOB SUMMARY
The Ophthalmic Assistant is a non-certified, multi-skilled person trained to assist in all aspects of an ophthalmic medical practice under the direct responsibility of a physician*. The Ophthalmic Assistant assists with patient care management, administrative and clinical procedures.
ESSENTIAL DUTIES
- AND RESPONSIBILITIES Identifies self and department or doctor to internal and external customers.
- Wears identification badge at all times.
- Greets patients with courtesy and respect.
- Answers questions and direct requests appropriately and efficiently.
- Prepares examination and treatment rooms.
- Provides patient and/or family member with a brief explanation of any procedures prior to performing a procedure.
- Assists with patient eye examinations, office procedures which may include in-office surgical procedures, treatments or use of laser as directed by the physician*.
- Performs tests using ophthalmic instruments that provide diagnostic information, as directed by the physician*.
- Administers topical medications or diagnostic drugs as required by the physician* for testing or treatment.
- Helps patients to understand about the medications, test or procedures and comply with treatments the physician* prescribes.
- Schedules patients for surgery.
- Provides patient with written preoperative and postoperative instructions, to include dates and times of appointments and surgery.
- Responds to any questions the patient may have regarding surgery and/or postoperative care.
- Documents information in patient’s chart.
- Prepares and maintains records and reports for test tracking to provide continuing and quality patient care.
- Coordinates schedule changes with front desk.
- Cross-trained to work in Ophthalmology’s technical department (Tech Pool), and may be cross-training to work as a Patient Services Rep. ***Physician has the option to delegate this responsibility to a mid-level provider.
- Other duties as assigned.
- CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures.
- Attend all corporate and department-specific required training.
- Uphold MCC’s Purpose, Values, and Vision. bide by MCC’s Corporate Culture Responsibilities.
- Perform other duties as may be assigned cheerfully and willingly.
