We have an exciting opportunity to join our Criminal Justice Services department as a Detention Escort Officer, working at one of our 7 custody suites within the West Midlands Police Force area.
You will be responsible for delivering a safe and secure environment for those detained in connection with a wide variety of criminal matters. The custody environment is fast paced and can be unpleasant at times, so you must enjoy working at pace whilst being faced with challenging situations.
Working with the Custody Sergeant, your role will be to ensure the dignity and welfare of detainees from the moment they arrive until they are released. Duties range from administration of custody IT systems, taking DNA samples through to managing the welfare of the detainee whilst in their cell.
Dealing with people brings a need for excellent communication skills, as well as requiring the ability to remain calm when presented with volatile situations.
Key responsibilities:
Essential Criteria:
Desirable Criteria:
Part-time and full-time roles are available. Full-time DEOs are required to work weekends and bank holidays, for which appropriate allowances are paid. You will work a shift pattern of 6-on, 4-off, comprising 2 early, 2 late, and 2 night shifts. Part-time DEOs will work a pattern of 4-on, 6-off, including 2 early and 2 late shifts. Shift allowance will be provide in addition to the basic salary.
If successful in this position, you will be required to attend at training course, details of this course will be sent to you once successful. The course length is between 3-4 weeks which will be Monday - Friday business working hours. This course will incorporate aspects of legislation, policy, first aid, personal safety and ICT systems.
About Us
West Midlands Police is England’s second-largest police force. Together, we serve the 2.9 million people who call the region home, one of the youngest and most diverse populations in Europe.
Our vision is to be recognised as a police service that is big enough to cope with everything asked of us, while remaining small enough to care about the things that really matter to people.
Together, we will fulfil our mission of working in partnership to make communities safer.
Working for West Midlands Police includes a range of employee benefits; click here to learn more about the benefits available.
Guaranteed Interview Schemes:
As a Disability Confident Leader, we operate a Disability Confident Interview Scheme. All candidates who share with us that they are disabled and meet the essential criteria for the role will be offered an interview*.
As a proud signatory of the Armed Forces Covenant and Care Leaver Covenant, West Midlands Police also operates a Guaranteed Interview Scheme for Military Service Leavers and Care Leavers who meet the minimum role requirements.
There may be times when we cannot interview all disabled people who meet the essential criteria for the job (for example, during seasonal or high-peak periods). In these situations, we may limit the number of interviews offered to both disabled and non-disabled people. In these circumstances, we will select the candidates who best meet the essential criteria for the role.
Contact – For more information please contact [email protected]
Vetting – Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical - Appointment to this role will be dependent upon successfully medical checks, which will include a drugs test.
West Midlands Police is the second-largest police force in England, serving more than 2.9 million people across Birmingham, Coventry, Wolverhampton, Dudley, Sandwell, Solihull and Walsall. Every day, our people work together to keep our communities safe, protect vulnerable people, prevent crime and bring offenders to justice.
We answer more than 2,000 emergency calls every day and provide policing 24 hours a day, 365 days a year. Whether responding to emergencies, supporting victims, investigating crime or working behind the scenes, every role plays a vital part in delivering an outstanding service to the public.
We're proud of the progress we've made in reducing crime, improving emergency response times and increasing arrest rates. These achievements are only possible because of the dedication, professionalism and expertise of our officers, staff and volunteers. As we continue to transform the way we police, we're looking for talented people who are committed to making a real difference.
Why Join West Midlands Police?
A career with West Midlands Police is about more than a job, it's an opportunity to have a meaningful impact on the lives of millions of people. Whatever your role, you'll contribute to keeping our communities safe while developing your own skills and career.
When you join us, you'll benefit from:
Our Commitment to Inclusion
We believe that a diverse workforce helps us better understand and serve the communities we protect. We are committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.
As a Disability Confident Leader, the highest level of the Government's Disability Confident scheme, we are committed to removing barriers to employment and supporting disabled applicants and employees throughout their careers. Through our Disability Confident Interview Scheme, applicants who declare a disability and meet the essential criteria for a role will normally be offered an interview, subject to the scheme's terms and any recruitment constraints.
Our Diversity and Inclusion Vision is to maximise the potential of people from all backgrounds through a culture of fairness, respect and inclusion, enabling us to deliver the best possible service to our communities.
Professional Standards
Working in policing is a position of trust. Our officers and staff are expected to demonstrate the highest standards of integrity, professionalism and accountability. Successful applicants will be subject to appropriate vetting and are expected to uphold the ethical standards and responsibilities that come with serving the public.
Recruitment and the Use of AI
We recognise that many candidates use AI tools to support activities such as proofreading and improving the presentation of written applications. This is acceptable, provided the content you submit accurately reflects your own knowledge, skills and experience.
Applications must be your own work. Any evidence of plagiarism, false or misleading information, or the inappropriate use of AI during assessments or selection activities where it is not permitted may result in your application being rejected.
Benefits
We know that supporting our people is essential to delivering the best service to our communities. That's why we offer a comprehensive range of employee benefits, wellbeing support and development opportunities to help you thrive throughout your career.
Visit our Benefits page to find out more about the rewards and support available when you join West Midlands Police.
Job details are sourced from the employer's original posting.
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West Midlands Police is the second largest police force in the United Kingdom, serving a population of 2.9 million people.