%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EThe Department of Information Technology Services at West Virginia University is currently accepting applications for a Senior Business Analyst.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EAbout the Opportunity%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EThe senior Research IT business analyst serves as a liaison between the Research Office and the ITS Research Administration Applications (“Research IT”) team to advance research administration and compliance at WVU. In this position, you will mentor other business analysts and help meet institutional research needs by eliciting high-level business requirements, translating them into detailed specifications, addressing usability concerns, and documenting solutions. You will analyze business processes to provide recommendations for improvement or alternate solutions, guiding team members through multiple project lifecycles.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width%5C:0px;background-color%5C:white;color%5C:rgb(0, 0, 0);font-family%5C:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size%5C:13.02px;font-style%5C:normal;font-variant-caps%5C:normal;font-variant-ligatures%5C:normal;font-weight%5C:400;letter-spacing%5C:normal;line-height%5C:normal;margin%5C:0px 0px 9pt;orphans%5C:2;text-align%5C:start;text-decoration-color%5C:initial;text-decoration-style%5C:initial;text-decoration-thickness%5C:initial;text-indent%5C:0px;text-transform%5C:none;vertical-align%5C:middle;white-space%5C:normal;widows%5C:2;word-spacing%5C:0px;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3EWe strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including%5C:%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22-webkit-text-stroke-width%5C:0px;background-color%5C:rgb(255, 255, 255);color%5C:rgb(0, 0, 0);font-family%5C:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size%5C:13.02px;font-style%5C:normal;font-variant-caps%5C:normal;font-variant-ligatures%5C:normal;font-weight%5C:400;letter-spacing%5C:normal;margin%5C:12px 0px;orphans%5C:2;padding%5C:revert;text-align%5C:start;text-decoration-color%5C:initial;text-decoration-style%5C:initial;text-decoration-thickness%5C:initial;text-indent%5C:0px;text-transform%5C:none;white-space%5C:normal;widows%5C:2;word-spacing%5C:0px;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22background-color%5C:white;color%5C:black;line-height%5C:normal;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E37.5-hour work week%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color%5C:white;color%5C:black;line-height%5C:normal;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E13 paid holidays%26nbsp;(%3C/span%3E%3C/span%3E%3Ca style=%22color%5C:rgb(4, 95, 171);line-height%5C:inherit;text-decoration%5C:none;%22 href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/holiday-schedule%22%3E%3Cspan style=%22color%5C:rgb(4,95,171);font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3Estaff holiday calendar%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E)%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color%5C:white;color%5C:black;line-height%5C:normal;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E24 annual leave (vacation) days per year (%3C/span%3E%3C/span%3E%3Ca style=%22color%5C:rgb(4, 95, 171);line-height%5C:inherit;text-decoration%5C:none;%22 href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/time-off/ee-leave%22%3E%3Cspan style=%22color%5C:rgb(4,95,171);font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3Eemployee leave%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E)%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color%5C:white;color%5C:black;line-height%5C:normal;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E18 sick days per year%26nbsp;(for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color%5C:white;color%5C:black;line-height%5C:normal;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3EWVU offers a range of%26nbsp;%3C/span%3E%3C/span%3E%3Ca style=%22color%5C:rgb(4, 95, 171);line-height%5C:inherit;text-decoration%5C:none;%22 href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/insurance-plans%22%3E%3Cspan style=%22color%5C:rgb(4,95,171);font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3Ehealth insurance and other benefits%3C/span%3E%3C/span%3E%3C/a%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color%5C:white;color%5C:black;line-height%5C:normal;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for%26nbsp;%3C/span%3E%3C/span%3E%3Ca style=%22color%5C:rgb(4, 95, 171);line-height%5C:inherit;text-decoration%5C:none;%22 href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/retirement%22%3E%3Cspan style=%22color%5C:rgb(4,95,171);font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3Emore retirement benefits information%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E? Check out retirement health insurance benefits, retirement income, and FAQ’s.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color%5C:white;color%5C:black;line-height%5C:normal;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3EWellness programs%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EWhat You%27ll Do%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EServe as the lead business analyst on the Research IT team, providing expertise and guidance to other business analysts.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EProvide ongoing support for the WVU Research Administration Portal (WRAP), our implementation of Huron Research Suite (HRS). This includes business process analysis, requirements gathering, tool configuration, and data migration from legacy systems. Support cyclical implementation of new module launches and upgrades to existing modules.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork with stakeholders and end users to gather, understand, and define business requirements.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ELead and participate in key meetings with customers including requirements sessions, system demonstrations, user acceptance testing, and end user training.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EDesign and maintain test plans and test scripts for supported processes and systems; conduct testing in support of upgrades to those systems.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork with business users, subject matter experts, and technical staff to resolve system issues. Provide quality assurance testing to facilitate system enhancements and bug fixes.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EDevelop and maintain documentation for requirements gathering, process analysis, gap analysis, design of new functionality, and product testing.%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EParticipate in project walkthroughs%5C: business requirements gathering, process flows, design walkthroughs, functional test plans, and implementation sessions. %26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EManage product bugs and feature enhancement requests using standard ITS issue tracking software (Jira). %26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ELeverage business analyst best practices (BABOK) to develop and improve BA processes and artifacts.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EUtilize low-code/no-code application development platforms to build automated forms and workflows to meet business needs.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ECreate and update internal Research IT knowledge base articles to document system processes, configurations, and related team procedures.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ECommunicate information clearly, accurately, and in a timely manner to team members, stakeholders, and internal business units. Foster an environment of teamwork and professionalism.%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EMaintain professional relationships with colleagues including business analysts, software developers, application administrators, business partners, and vendor contacts.%3C/span%3E%3C/li%3E%3C/ul%3E %3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EThe Department of Information Technology Services at West Virginia University is currently accepting applications for a Senior Business Analyst.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EAbout the Opportunity%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EThe senior Research IT business analyst serves as a liaison between the Research Office and the ITS Research Administration Applications (“Research IT”) team to advance research administration and compliance at WVU. In this position, you will mentor other business analysts and help meet institutional research needs by eliciting high-level business requirements, translating them into detailed specifications, addressing usability concerns, and documenting solutions. You will analyze business processes to provide recommendations for improvement or alternate solutions, guiding team members through multiple project lifecycles.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width%5C:0px;background-color%5C:white;color%5C:rgb(0, 0, 0);font-family%5C:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size%5C:13.02px;font-style%5C:normal;font-variant-caps%5C:normal;font-variant-ligatures%5C:normal;font-weight%5C:400;letter-spacing%5C:normal;line-height%5C:normal;margin%5C:0px 0px 9pt;orphans%5C:2;text-align%5C:start;text-decoration-color%5C:initial;text-decoration-style%5C:initial;text-decoration-thickness%5C:initial;text-indent%5C:0px;text-transform%5C:none;vertical-align%5C:middle;white-space%5C:normal;widows%5C:2;word-spacing%5C:0px;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3EWe strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including%5C:%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22-webkit-text-stroke-width%5C:0px;background-color%5C:rgb(255, 255, 255);color%5C:rgb(0, 0, 0);font-family%5C:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size%5C:13.02px;font-style%5C:normal;font-variant-caps%5C:normal;font-variant-ligatures%5C:normal;font-weight%5C:400;letter-spacing%5C:normal;margin%5C:12px 0px;orphans%5C:2;padding%5C:revert;text-align%5C:start;text-decoration-color%5C:initial;text-decoration-style%5C:initial;text-decoration-thickness%5C:initial;text-indent%5C:0px;text-transform%5C:none;white-space%5C:normal;widows%5C:2;word-spacing%5C:0px;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22background-color%5C:white;color%5C:black;line-height%5C:normal;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E37.5-hour work week%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color%5C:white;color%5C:black;line-height%5C:normal;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E13 paid holidays%26nbsp;(%3C/span%3E%3C/span%3E%3Ca style=%22color%5C:rgb(4, 95, 171);line-height%5C:inherit;text-decoration%5C:none;%22 href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/holiday-schedule%22%3E%3Cspan style=%22color%5C:rgb(4,95,171);font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3Estaff holiday calendar%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E)%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color%5C:white;color%5C:black;line-height%5C:normal;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E24 annual leave (vacation) days per year (%3C/span%3E%3C/span%3E%3Ca style=%22color%5C:rgb(4, 95, 171);line-height%5C:inherit;text-decoration%5C:none;%22 href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/time-off/ee-leave%22%3E%3Cspan style=%22color%5C:rgb(4,95,171);font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3Eemployee leave%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E)%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color%5C:white;color%5C:black;line-height%5C:normal;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E18 sick days per year%26nbsp;(for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color%5C:white;color%5C:black;line-height%5C:normal;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3EWVU offers a range of%26nbsp;%3C/span%3E%3C/span%3E%3Ca style=%22color%5C:rgb(4, 95, 171);line-height%5C:inherit;text-decoration%5C:none;%22 href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/insurance-plans%22%3E%3Cspan style=%22color%5C:rgb(4,95,171);font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3Ehealth insurance and other benefits%3C/span%3E%3C/span%3E%3C/a%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color%5C:white;color%5C:black;line-height%5C:normal;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for%26nbsp;%3C/span%3E%3C/span%3E%3Ca style=%22color%5C:rgb(4, 95, 171);line-height%5C:inherit;text-decoration%5C:none;%22 href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/retirement%22%3E%3Cspan style=%22color%5C:rgb(4,95,171);font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3Emore retirement benefits information%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3E? Check out retirement health insurance benefits, retirement income, and FAQ’s.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color%5C:white;color%5C:black;line-height%5C:normal;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cspan%3EWellness programs%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EWhat You%27ll Do%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EServe as the lead business analyst on the Research IT team, providing expertise and guidance to other business analysts.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EProvide ongoing support for the WVU Research Administration Portal (WRAP), our implementation of Huron Research Suite (HRS). This includes business process analysis, requirements gathering, tool configuration, and data migration from legacy systems. Support cyclical implementation of new module launches and upgrades to existing modules.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork with stakeholders and end users to gather, understand, and define business requirements.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ELead and participate in key meetings with customers including requirements sessions, system demonstrations, user acceptance testing, and end user training.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EDesign and maintain test plans and test scripts for supported processes and systems; conduct testing in support of upgrades to those systems.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork with business users, subject matter experts, and technical staff to resolve system issues. Provide quality assurance testing to facilitate system enhancements and bug fixes.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EDevelop and maintain documentation for requirements gathering, process analysis, gap analysis, design of new functionality, and product testing.%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EParticipate in project walkthroughs%5C: business requirements gathering, process flows, design walkthroughs, functional test plans, and implementation sessions. %26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EManage product bugs and feature enhancement requests using standard ITS issue tracking software (Jira). %26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ELeverage business analyst best practices (BABOK) to develop and improve BA processes and artifacts.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EUtilize low-code/no-code application development platforms to build automated forms and workflows to meet business needs.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ECreate and update internal Research IT knowledge base articles to document system processes, configurations, and related team procedures.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ECommunicate information clearly, accurately, and in a timely manner to team members, stakeholders, and internal business units. Foster an environment of teamwork and professionalism.%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EMaintain professional relationships with colleagues including business analysts, software developers, application administrators, business partners, and vendor contacts.%3C/span%3E%3C/li%3E%3C/ul%3E
- Bachelor’s degree, preferably in computer science, software engineering, information systems or related field.
- A minimum of five (5) years of experience involving:
- Defining problems, collecting data, collaborating with stakeholders to gather requirements, and establishing structure and analysis for complex business issues.
- Business process analysis and improvement.
- Writing technical design/solution documents.
- Facilitating User Acceptance Testing (UAT).
- Any equivalent combination of related education and/or experience will be considered
- All qualifications must be met by the time of employment
Knowledge, Skills, & Abilities
- Skilled at building and maintaining positive relationships. Strong customer service skills.
- Ability to analyze complex business problems and propose effective solutions.
- Strong critical thinking and problem-solving abilities, with an emphasis on attention to detail.
- Ability to effectively lead a small team of business analysts, including training and mentoring.
- Skilled at configuring SaaS solutions to meet business requirements.
- Comprehensive knowledge of Software Development Lifecycle (SDLC) processes, including waterfall and agile methodologies.
- Knowledge of Information Technology field, including best practices and operations.
- Excellent writing skills for reports and correspondence.
- Ability to speak effectively before groups of customers, colleagues, and vendor contacts. Proficient in conveying ideas to both technical and non-technical individuals.
- Ability to effectively lead and participate in remote meetings.
- Experience with ticketing/issue tracking software.
- Expertise in using MS Office tools including Word, Excel, and Visio.
Preferred Qualifications
- Experience in higher education, research administration and compliance, and/or Huron Research Suite.
- Bachelor’s degree, preferably in computer science, software engineering, information systems or related field.
- A minimum of five (5) years of experience involving:
- Defining problems, collecting data, collaborating with stakeholders to gather requirements, and establishing structure and analysis for complex business issues.
- Business process analysis and improvement.
- Writing technical design/solution documents.
- Facilitating User Acceptance Testing (UAT).
- Any equivalent combination of related education and/or experience will be considered
- All qualifications must be met by the time of employment
Knowledge, Skills, & Abilities
- Skilled at building and maintaining positive relationships. Strong customer service skills.
- Ability to analyze complex business problems and propose effective solutions.
- Strong critical thinking and problem-solving abilities, with an emphasis on attention to detail.
- Ability to effectively lead a small team of business analysts, including training and mentoring.
- Skilled at configuring SaaS solutions to meet business requirements.
- Comprehensive knowledge of Software Development Lifecycle (SDLC) processes, including waterfall and agile methodologies.
- Knowledge of Information Technology field, including best practices and operations.
- Excellent writing skills for reports and correspondence.
- Ability to speak effectively before groups of customers, colleagues, and vendor contacts. Proficient in conveying ideas to both technical and non-technical individuals.
- Ability to effectively lead and participate in remote meetings.
- Experience with ticketing/issue tracking software.
- Expertise in using MS Office tools including Word, Excel, and Visio.
Preferred Qualifications
- Experience in higher education, research administration and compliance, and/or Huron Research Suite.
West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.
From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.
At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values — service, curiosity, respect, accountability and appreciation — unite us as Mountaineers.
Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.
West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.
West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.
From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.
At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values — service, curiosity, respect, accountability and appreciation — unite us as Mountaineers.
Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.
West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.
