%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EThe College of Applied Human Sciences at West Virginia University is currently accepting applications for a Program Assistant.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EAbout the Opportunity%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EThe Program Assistant II will provide daily administrative support for the Office of Student Success. Including administrative support for student recruitment, retention, and career readiness programs and initiatives. Position will also manage forms and processes related to Graduation, Graduate forms, Academic Common Market, Ohio Reciprocity, Course Program Of Study, Internship Approval Requests, Degree Works Exceptions and Academic Status Updates.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWe strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including%5C:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E37.5-hour work week%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E13 paid holidays (%3C/span%3E%3Ca href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/holiday-schedule%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3Estaff holiday calendar%3C/span%3E%3C/a%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E)%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E15 annual leave (vacation) days per year or more based on years of service (%3C/span%3E%3Ca href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/time-off/ee-leave%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3Eemployee leave%3C/span%3E%3C/a%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E)%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWVU offers a range of %3C/span%3E%3Ca href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/insurance-plans%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3Ehealth insurance and other benefits%3C/span%3E%3C/a%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for %3C/span%3E%3Ca href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/retirement%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3Emore retirement benefits information%3C/span%3E%3C/a%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E? Check out retirement health insurance benefits, retirement income, and FAQ’s.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWellness programs%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EWhat You%27ll Do%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cu%3EAdministrative Support%3C/u%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EProvide Administrative support to the Director of the Office of Student Success, and the Office of Student Success Staff- recruiters, student success coordinators, advisors, and career development coordinators.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork the front desk for the Office of Student Success, direct students/walk-ins to the appropriate person, answer student questions or escalate to the correct resource.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ESupport recruitment efforts by assisting in the development and delivery of communication materials to prospective undergraduate and graduate students.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ESupport the advising staff by scheduling appointments, answering phones, and responding to emails.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EAssist with admission process for graduate degree programs%5C: Development of communications, application review, manage communication plan, help with registration, and facilitate onboarding of graduate students.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cu%3EManage Forms and Processes%3C/u%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EManage the graduation application approval process and graduation certification process.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ESupport all advising staff in lifting department holds, registration restrictions, etc.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EUtilize various institutional databases, including STAR/BANNER, DegreeWorks, Navigate, Argos, and TargetX, Slate%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EAssist in verifying academic records to certify student progress toward degree completion.%3C/span%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ESchedule meetings with appropriate staff, faculty, and administrators, and assists with agenda preparation and notetaking.%3C/span%3E%3C/li%3E%3C/ul%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EManage the internship approval request Qualtrics form and process.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ECoordinate the academic status update process (major changes, minor additions) for incoming, current, and graduating students - including notification of new advising assignments and advisor/advisee introductory email.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cu%3EAssist with Communication%3C/u%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ECommunicate with prospective undergraduate students via phone and email to facilitate the admissions and on-boarding process.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EAssist with OSS Bulletin (newsletter)%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EManage CAHS vanity email account and academic webpages in addition to answering main phone line to screen incoming calls; answer inquiries and direct calls appropriately.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ECollaborate with staff assigned to course scheduling and manage updates as needed%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cu%3EOther Duties as Assigned%3C/u%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EPay Grade%5C: 13%3C/strong%3E%3C/span%3E%3C/p%3E %3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EThe College of Applied Human Sciences at West Virginia University is currently accepting applications for a Program Assistant.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EAbout the Opportunity%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EThe Program Assistant II will provide daily administrative support for the Office of Student Success. Including administrative support for student recruitment, retention, and career readiness programs and initiatives. Position will also manage forms and processes related to Graduation, Graduate forms, Academic Common Market, Ohio Reciprocity, Course Program Of Study, Internship Approval Requests, Degree Works Exceptions and Academic Status Updates.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWe strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including%5C:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E37.5-hour work week%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E13 paid holidays (%3C/span%3E%3Ca href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/holiday-schedule%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3Estaff holiday calendar%3C/span%3E%3C/a%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E)%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E15 annual leave (vacation) days per year or more based on years of service (%3C/span%3E%3Ca href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/time-off/ee-leave%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3Eemployee leave%3C/span%3E%3C/a%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E)%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWVU offers a range of %3C/span%3E%3Ca href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/insurance-plans%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3Ehealth insurance and other benefits%3C/span%3E%3C/a%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for %3C/span%3E%3Ca href=%22https%5C://talentandculture.wvu.edu/benefits-and-compensation/retirement%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3Emore retirement benefits information%3C/span%3E%3C/a%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E? Check out retirement health insurance benefits, retirement income, and FAQ’s.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWellness programs%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EWhat You%27ll Do%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cu%3EAdministrative Support%3C/u%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EProvide Administrative support to the Director of the Office of Student Success, and the Office of Student Success Staff- recruiters, student success coordinators, advisors, and career development coordinators.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork the front desk for the Office of Student Success, direct students/walk-ins to the appropriate person, answer student questions or escalate to the correct resource.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ESupport recruitment efforts by assisting in the development and delivery of communication materials to prospective undergraduate and graduate students.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ESupport the advising staff by scheduling appointments, answering phones, and responding to emails.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EAssist with admission process for graduate degree programs%5C: Development of communications, application review, manage communication plan, help with registration, and facilitate onboarding of graduate students.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cu%3EManage Forms and Processes%3C/u%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EManage the graduation application approval process and graduation certification process.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ESupport all advising staff in lifting department holds, registration restrictions, etc.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EUtilize various institutional databases, including STAR/BANNER, DegreeWorks, Navigate, Argos, and TargetX, Slate%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EAssist in verifying academic records to certify student progress toward degree completion.%3C/span%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ESchedule meetings with appropriate staff, faculty, and administrators, and assists with agenda preparation and notetaking.%3C/span%3E%3C/li%3E%3C/ul%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EManage the internship approval request Qualtrics form and process.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ECoordinate the academic status update process (major changes, minor additions) for incoming, current, and graduating students - including notification of new advising assignments and advisor/advisee introductory email.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cu%3EAssist with Communication%3C/u%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ECommunicate with prospective undergraduate students via phone and email to facilitate the admissions and on-boarding process.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EAssist with OSS Bulletin (newsletter)%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EManage CAHS vanity email account and academic webpages in addition to answering main phone line to screen incoming calls; answer inquiries and direct calls appropriately.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ECollaborate with staff assigned to course scheduling and manage updates as needed%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cu%3EOther Duties as Assigned%3C/u%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EPay Grade%5C: 13%3C/strong%3E%3C/span%3E%3C/p%3E
- Associate's degree
- A minimum of one (1) year of experience involving:
- Performing administrative or programmatic support
- Any equivalent combination of related education and/or experience will be considered.
- All qualifications must be met by the time of employment.
Knowledge, Skills, Abilities
- Ability to use a variety of computer programs
- Strong organization, time management, multi-tasking, and prioritization skills
- Demonstrated strong oral and written communication skills
- Strong customer service skills
Preferred Qualifications
- Experience in educational setting
- Associate's degree
- A minimum of one (1) year of experience involving:
- Performing administrative or programmatic support
- Any equivalent combination of related education and/or experience will be considered.
- All qualifications must be met by the time of employment.
Knowledge, Skills, Abilities
- Ability to use a variety of computer programs
- Strong organization, time management, multi-tasking, and prioritization skills
- Demonstrated strong oral and written communication skills
- Strong customer service skills
Preferred Qualifications
- Experience in educational setting
West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.
From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.
At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values — service, curiosity, respect, accountability and appreciation — unite us as Mountaineers.
Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.
West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.
West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.
From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.
At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values — service, curiosity, respect, accountability and appreciation — unite us as Mountaineers.
Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.
West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.
