The Deposit Services Specialist will perform a variety of duties related to the Mobile and Remote Deposit, Automatic Clearing House (ACH) transactions, payrolls, general ledger entries, share draft processing, and auto-transfers. Will also assist with other aspects of the Operations Department.
Principal Duties and Responsibilities:
- Originate, process, return, and maintenance all types of transactions for ACH, payroll, automatic transfers, share draft files, ATM, wires, debt and credit cards.
- Assist members with questions/concerns about previously stated transactions.
- Order and maintenance debit and credit card requests and answer questions from members.
- Process stop payment orders for checks and electronic transactions as requested.
- Balance ach and share draft posting files to general ledger accounts on a daily basis.
- Process ACH Origination files for members.
- Process dairy assignments and payroll direct deposits submitted by check.
- Process Incoming and Outgoing Wires
- Complete OFAC Searches
- Review mobile check deposits and process mobile check and remote deposit files as files come in multiple times daily.
- Process checks, review overdraft items for decision, process returns and exceptions.
- Complete SSA Verifications.
- Perform a variety of activities necessary to assist the Operations Department in maintaining the financial, statistical, and accounting records for the Credit Union.
- Post general ledger entries and balance general ledger accounts.
- Perform other job related duties and services as supervisor sees appropriate.
Work Relationships and Scope: Reports directly to the Deposit Services Manager. Will have regular contact with members and employees of the Member Service department.
Performance Dimensions:
- Must maintain the integrity of confidential business information and follow all guidelines on confidentiality.
- Provide outstanding services to co-workers & members.
- Possess the ability to attend to numerous details with frequent interruptions under the stress of maintaining courteous, effective, and timely relations with a variety of individuals and personalities.
- Promotes quality, accuracy, timeliness, reliability, and thoroughness of work performed.
- Is punctual, flexible, reliable, and demonstrates a friendly and helpful attitude.
- Possess ability to gain the trust and respect of members, management, and employees. Also maintains a positive, professional, team-oriented working relationship with staff and outside vendors.
- Enhance job growth through continuing education, as required or necessary.
