Westgate Resorts is seeking an experienced Engineering Supervisor - Resort Maintenance in Cocoa Beach, Florida to lead daily engineering operations, preventive maintenance programs, facility improvement projects, and resort maintenance teams. This full-time, on-site leadership position plays a critical role in ensuring the safety, functionality, and overall guest experience of a premier resort destination. The ideal candidate will bring strong expertise in hospitality engineering, facilities management, HVAC systems, plumbing, electrical maintenance, and team leadership while supporting operational excellence throughout the property.
What you will do:
- Coordinate, supervise, and lead maintenance projects, guest service calls, facility blitzes, preventive maintenance programs, corrective repairs, and operational work orders.
- Oversee daily resort engineering operations and support maintenance team productivity, efficiency, and quality standards.
- Perform routine inspections of guestrooms, public areas, mechanical rooms, and resort infrastructure to ensure safety, compliance, and equipment reliability.
- Lead procurement, inventory control, and material management processes to maintain appropriate stock levels of parts, supplies, tools, and equipment.
- Analyze maintenance reports, performance metrics, and equipment data to identify trends and proactively address repair needs.
- Communicate professionally and effectively via radios, mobile devices, email, phone, and face-to-face interactions.
- Support resort maintenance activities including plumbing repair, electrical troubleshooting, HVAC maintenance, carpentry, painting, drywall repair, and preventative maintenance tasks.
- Ensure compliance with OSHA standards, resort safety policies, and best practices for workplace safety.
- Identify, report, and resolve potential safety hazards throughout the property.
- Safely operate hand tools, power tools, battery-powered equipment, ladders, scaffolding, lifts, and other job-related equipment.
- Perform maintenance work in elevated positions, confined spaces, outdoor environments, and varying weather conditions as required.
- Deliver exceptional guest service by addressing maintenance concerns promptly and professionally.
- Assist Engineering and Resort Leadership with departmental planning, special projects, emergency response efforts, and operational initiatives.
- Perform all other duties as assigned by Resort Operations Leadership.
If you are a skilled facilities maintenance professional looking to advance your career in hospitality engineering management, this is an exciting opportunity to join a growing resort operation in Cocoa Beach, FL, where your leadership, technical expertise, and commitment to service excellence will directly support property performance, team success, and outstanding guest experiences.
What you will bring:
- Minimum 3 years of maintenance, engineering, facilities, hotel, resort, or commercial property operations experience.
- Previous experience leading maintenance teams, supervising projects, or serving in a lead technician role preferred.
- Strong hands-on experience troubleshooting and repairing HVAC, plumbing, electrical, appliances, and building mechanical systems.
- Experience using computerized maintenance management systems (CMMS), work order software, or HotSOS preferred.
- Working knowledge of building systems, preventive maintenance programs, and property operations.
- Ability to read and interpret blueprints, technical manuals, and equipment specifications.
- Skilled in plumbing repairs, drywall finishing, painting, caulking, carpentry, and general building maintenance.
- Knowledge of equipment commonly found in hospitality environments, including water heaters, pumps, motors, elevators, and related mechanical systems.
- Strong leadership, communication, organizational, and problem-solving skills.
- Ability to manage multiple priorities and perform effectively in a fast-paced environment.
- Proficiency with maintenance software, mobile technology, and Microsoft Office applications.
- High School Diploma or equivalent required.
- Technical training, trade school education, or industry certifications preferred.
- EPA, HVAC, Electrical, Plumbing, or related certifications preferred.
- Valid driver's license required.
Why Westgate?
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents After 1 Year of Service
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
