• Welcome families and greet guests in the lobby and provide friendly, consistent customer service.
• Provide informative and friendly assistance with the check-in process.
• Always maintain a professional and approachable demeanor and anticipate guest needs proactively.
• Offer expert knowledge about our resort amenities and local attractions.
• Enter tour guest information into the computer accurately and quickly.
• Coordinate with sales representatives to ensure they pick up their assigned tours.
• Assist sales departments when needed.
• Other duties as assigned.
Must have the ability to establish rapport with guests and project an outgoing, welcoming personality.
Why Westgate?
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.