Job SummaryThe Food & Beverage Supervisor is responsible for assisting the Food and Beverage Manager in ensuring first quality Food and Beverage service, while maintaining adherence to budgeted payroll and overhead costs. He/she is also responsible for continually working toward improving Food and Beverage sales revenues beyond budget. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.
•Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.•Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.•Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.•Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.•Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.•Assist Food and Beverage Manager in maintaining food and beverage costs.•Maintain close communication links with all employees, seeking input regarding food and beverage issues and acting as a motivating influence.•Monitor and follow up on all servers' cash overages and shortages.•Maintain service standards throughout the department by using such quality control instruments as Standard of the Week and coaching sessions.•Immediately follow up on accidents, problems or guest complaints in the Food and Beverage Department.•Be familiar with and able to react to emergency situations by knowing locations of fire and extinguishers and exits.•Maintain proper consistent disciplinary actions for all Food and Beverage employees.•Be familiar with P.O.S. system used in the hotel.•Ensure employees are at all times, attentive, friendly, helpful and courteous to guests, employees and other managers.•Assist the Food and Beverage Manager in wage progress and productivity reports for Food and Beverage Department.•Assist in preparation of staff schedules according to business forecast, maintaining adherence to wage control, productivity standards and guest service scores.•Assist in monthly food and beverage inventories and reconciliations.•Ensure all side work duties are completed by servers.•Assist Food and Beverage Manager in developing promotional ideas.•Assist Food and Beverage Manager in planning and organizing monthly department meetings.•Initiate and promote sales efforts for all service personnel.•Assist the Food and Beverage Manager in preparing for and conducting employee performance appraisals.•Assist the Food and Beverage Manager and Food Production Manager in maintaining and improving the quality and presentation of all food products.•Attend weekly Food and Beverage meeting, daily pre-meal meetings, and other meetings as required by management.•Perform any other duties as requested by management.
A brilliant beacon of the U.S. Virgin Islands, the all-new Frenchman’s Reef has been reimagined with an elevated sense of style inspired by our islands offering two world-class resorts with a total of nearly 500 rooms, 85,000 sq. ft. of events and meeting space, 9 inspired dining options, Heavenly Spa by the Westin, 4 ocean view pools, the Westin Family Kids Club, and various island excursions. These amenities are sure to enchant adventures and leisure-seekers alike. The Westin Beach Resort & Spa and the Morningstar Buoy Haus Beach Resort, an Autograph Collection Hotel are the epitome of an island escape where, we guide our guests to a refreshing state of tropical chill; immersing them in modern comfort and the relaxing rhythm of life on the beach.
As Frenchman’s Reef completes the nearly $500M renovation, we are looking for experienced associates to join the team. Relocation assistance may be considered for leadership roles and there are many amazing benefits including discounts on hotel rooms around the world at all Marriott and/or Aimbridge properties as well as insurance, PTO, 401K and more. Apply today to take the next step in your career!
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Job details are sourced from the employer's original posting.
Open job postingAbout the company
A luxury resort located in St. Thomas, U.S. Virgin Islands, offering a range of amenities and services for guests.