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    WE

    Westwood One

    Media & Broadcasting

    Network Operations Technician

    Centennial, CO, United StatesOn-SiteFull-time2+ yrs experiencePosted 1w ago
    All Westwood One jobs

    Job description

    CUMULUS MEDIA | Centennial, CO,the nation’s leading broadcast network, has open opportunities in ourWestwood One Centennial Technical Operations Center for aNetwork Operations Technician. The positioninclude technical training for the right candidate.

    Primary Function:

    Monitor broadcast networks to ensure that all systems maintain maximum reliability and providing 1st tier technical support and customer service.

    Basic Tasks:

    • Ingest of content via satellite, Internet, ISDN, and WAN
    • Audio routing and transmission via multi-channel satellite transmission system
    • Constant monitoring, resolution and documentation of any network issues
    • Provide technical support to commercial radio stations on a variety of technical platforms
    • Escalate issues as needed to 2ndtier technical staff
    • Problem resolution and escalation with established trouble ticketing system
    • Able to work in a 24x7/365 environment
    • Other duties as assigned

    Required Skills:

    • Acute attention to detail

    • Strong Customer Service Skills

    • Foundation in Networking Knowledge/Understanding with ability to troubleshoot effectively

    • Following Steps/Procedures during Emergency Situations

    • Ability to organize, prioritize issues and multitask

    • Ability to convey accurate, detailed information verbally or in written form

    • Strong teamwork and interpersonal communication skills; verbal and written

    • Able to work and resolve problems independently with little supervision

    Required Qualifications:

    • Education: Associate Degree or equivalent work experience
    • Structured Training or Work Experience: Min 2 years of, IT and Customer Service experience preferred. Broadcast IT experience is a plus

    What we offer:

    • Competitive pay
    • Professional growth and career path
    • Focused, responsible and collaborative work environment with the ability, to ask “what if” and try innovative solutions
    • Medical, Dental & VisionInsurance coverage
    • 401K with company match to plan for the long-term
    • Paid Vacation & Holidays

    For immediate consideration, please visithttps://www.westwoodone.com/careers/

    For more information about CUMULUS MEDIA, visit our website at:https://www.cumulusmedia.com/

    CUMULUS MEDIA is proud to be an Equal Opportunity Employer (EOE).

    Job details are sourced from the employer's original posting.

    Open job posting
    WE

    About the company

    Westwood One

    Westwood One is a major player in the audio advertising and content business, providing programming and advertising services to radio stations and digital platforms across the United States.

    View all Westwood One jobs
    Industry
    Media & Broadcasting
    Open roles
    4

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