WeTheHobby is a thriving sports entertainment company with global reach, headquartered in Rochester, NY. We value creativity, diversity, innovation, dedication, and our community!
Our work environment includes:
- Strong growth opportunities
- A team that cares about one another
- Welcoming and inclusive culture
Since our inception in 2021, WeTheHobby has grown dramatically (and profitably) with over 250 full-time staff and 250,000+ followers across our social and marketplace channels. We operate at the intersection of entertainment, sports, and eCommerce, revolutionizing the way fans engage with sports cards. If you are a hands-on leader who thrives in fast-paced, high-growth environments and takes pride in keeping operations running smoothly behind the scenes, this is the role for you!
See us in action on Whatnot: https://www.whatnot.com/user/wethehobby See us in action on Fanatics Live: https://www.fanatics.live/shops/www.fanatics.live/shops/we-the-hobby
Find us on social: @wethehobby (Instagram, Twitter, YouTube, TikTok, Facebook)
The Facilities Manager is responsible for delivering an exceptional environment for all staff to work in. This individual is responsible for day-to-day management, maintenance, and overall functionality of all three WeTheHobby facilities. This is a hands-on, multi-site position requiring regular travel between locations and serving as the primary point of contact for facility-related needs.
Key responsibilities include, but are not limited to:
- General building maintenance and minor repairs
- Take an active, hands-on role in maintaining the cleanliness, sanitation, and overall presentation of all WeTheHobby facilities.
- Support periodic deep-cleaning and facility reset projects, including cleaning following installations, construction, repairs, events, or workspace changes.
- Troubleshoot facilities issues
- Coordinating with outside contractors and service vendors
- Managing waste and recycling services
- Build/install of shelving space, workstations, and fixtures
- Coordinating equipment installation
- Maintaining a clean and safe working environment
- Manage and track facility issues/projects
- Manage waste, recycling, dumpster, and other recurring facility services.
- Travel between multiple site locations
This position is based on-site at our innovative sports card store in Rochester, New York. Join a forward-thinking team that is redefining the sports collectibles experience while helping build one of the industry's fastest-growing communities.
Qualifications
- 1–3 years of experience in a facilities or facilities management role.
- Experience with general maintenance, basic carpentry, minor plumbing/electrical work is preferred
- Strong written and verbal communication skills with a professional, friendly, and confident presence.
- Ability to multitask effectively in a fast-paced, high-volume environment.
- Excellent organizational skills with strong attention to detail and follow-through.
- Comfortable communicating across multiple platforms, including email, chat, live messaging, and customer support systems.
- Strong problem-solving skills with sound judgment and the ability to de-escalate customer concerns.
- Demonstrated ability to collaborate effectively across multiple departments.
- Flexible schedule – on call availability may occasionally be required but rare
- Growth mindset with the ability to receive coaching and adapt to changing business needs.
- Valid driver's license with the ability to meet Company motor vehicle standards, including successful completion of annual Motor Vehicle Record (MVR) reviews
Physical Requirements
- While this is primarily a desk-based role, the employee must be able to:
- Sit or stand at a workstation for extended periods throughout the workday.
- Regularly bend, stoop, reach, or ascend stairs within an office or warehouse environment.
- Lift, carry, and move product cases, shipping materials, and office equipment weighing up to 75 pounds.
- Navigate between office, warehouse, and live production areas while collaborating with multiple.
Compensation & Schedule
- Schedule: Monday - Friday Daytime. Occasional nights and weekends as applicable
- The salary range for this position is $70,000 to $90,000 , based on location in Rochester, NY, and experience.
- To comply with Federal law, WeTheHobby participates in E-Verify. All newly hired employees are verified through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to confirm their identity and employment eligibility.
