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    Wheaton

    Packaging

    AIT Lab Associate - Student (AY 26-27AY)

    Wheaton, United StatesOn-SiteFull-time$15 – $16 / hourPosted 3w ago
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    Job description

    Responsibilities:

    • Maintaining computers in academic labs, primarily in the sciences
    • Handling customer technical support cases through the ticketing system (Footprints)
    • Troubleshooting technical issues
    • Replacing or repairing the necessary parts
    • Serve as liaison between AIT and Faculty primarily in Meyer
    • Provide technical assistance with computer hardware and software
    • Keeping track of the computer inventory in academic labs and research labs
    • Keeping equipment area neat and clean.
    • Replace computers as needed
    • Learning how to keep applications installed and configured correctly.
    • Learn and demonstrate best practices for creating documentation.
    • Help with various to-do’s and office tasks as needed.
    • Other duties as assigned.

    Qualifications:

    • Strong customer service and communication skills.
    • Aptitude for using computer technology in computer labs and scientific research.
    • Ability to write documentation for hardware and software procedures.
    • Excellent writing, verbal and organizational skills.
    • Strong attention to detail.
    • Comfortable with web conference technology (O365, Teams, etc.).
    • Being able to lift up to 15 lbs.

    Preferred qualifications:

    • Science majors
    • Experience installing and configuring computer hardware

    Pay Range: $15-$16/hour

    Job details are sourced from the employer's original posting.

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    About the company

    Wheaton

    Wheaton is a global leader in the design and manufacture of high-quality glass and plastic packaging solutions.

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    Industry
    Packaging
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