Quality Technician

Whisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what’s possible for cats and the people who love them. We believe the future is feline. And we’re imagining that future today.

We work onsite with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend.

We have Quality Technician positions available on first and second shift.

Second Shift: Monday through Friday 3:00pm - 11:30pm

*Overtime and weekend work may be required. 

What you'll Do:

The Quality Technician is responsible for providing initial support to Receiving, Manufacturing, and Shipping for quality-related issues that arise.  The Quality Technician also performs product and process audits throughout the facility.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

• Monitors products to ensure quality standards are met
• Responds to radio calls to help identify and document non-conforming product
• Performs floor audits to verify part quality, in-process quality, and assists in process improvements
• Troubleshoots particularly complex or troublesome production problems; e.g., manufacturing process variation
• Collects and disposes of scrap, as appropriate
• Trains team members on standard work instructions and procedures, ensuring effective results
• Prepares and maintains efficiency, scrap, and test data for review
• Assists with product Quality Assurance testing
• Assists the Quality Engineer with new product introductions
• Supports and participates in process improvement activities
• Demonstrates the willingness and ability to perform all functions of the process including, but not limited to, assembly, Quality Control Analysis, pack-off, shipping, and recon of the product
• Communicates between departments and shifts, sharing pertinent information to optimize plant results
• Performs all duties, specified and otherwise, in a safe, constructive manner
• Will perform additional responsibilities when required