Robot Reconditioner

Whisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what’s possible for cats and the people who love them. We believe the future is feline. And we’re imagining that future today. We work onsite with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin.

Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend. What You'll Do: The Robot Reconditioner team supports service operations by receiving returned units, evaluating their condition, and restoring them to like-new quality when possible. This role focuses on repairing, reconditioning, and preparing products for resale while ensuring quality standards are met.

After completing reconditioning work, the associate may assist with assembly, support other repair activities, or work in different areas of the plant as directed. Whisker runs two daily shifts: 1st Shift: Monday–Friday, 6:00 AM – 2:30 PM 2nd Shift: Monday–Friday, 3:00 PM – 11:30 PM Overtime and weekend work may be required.

Essential Duties

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Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as deemed necessary. Receives inbound shipments, unloads trucks, and moves products to designated locations Inspects, bench tests, and troubleshoots returned equipment to assess condition and determines disposition Accurately log receipts, serial numbers, condition, and other key details in Excel, the Miles database, and related systems Disassembles, cleans, repairs, and restores products to like-new condition Conducts final testing and quality control checks to ensure product performance Packages finished products for shipment Follows all company quality standards, work instructions, and build procedures Supports a positive work environment through initiative, teamwork, respect, and maintaining a clean workspace Cleans and sanitizes work areas, equipment, and returned products (PPE provided) Assists in other departments as needed, including assembly and sub-assembly Demonstrates flexibility by adapting to changing production demands and priorities Ability to move between multiple production lines and products throughout the day Performs additional duties as assigned