GENERAL
RESPONSIBILITIES:
RESPONSIBILITIES:
Leadership/Administrative Responsibilities · Provides leadership that will support the principles of the Patient Centered Medical Home model of care for CPTS patients. · Develops and supports an environment that is conducive to providing growth and development for employees. · Ensures that the policies and procedures relative to the provision of HIV/Hepatitis C services meet the standard of care and are consistent with the goals and objectives of the organization. · Provides leadership and linkages to and from the staff within the CPTS department, other departments, and management staff. · Provides supervision, and mentorship to staff and interns. · Investigates problems and suggest solutions to the community regarding public health issues, presented by the patients who are utilizing CPTS services. · Facilitates and leads regular staff meetings. · Demonstrates an understanding of cultural competency with emphasis on its application to impact and sustain changes that promotes excellent healthcare.
Operations Management · Ensures the registration process reduces barriers to access to HIV/HCV care and services meeting the needs of existing as well as new patients entering the system. · Oversees the day-to-day operations of CPTS including the flow of patients throughout WYH. · Ensures that the program(s) are adequately supplied with materials to meet the overall established HIV standard of care. · Ensures that the operation and processes for HIV/HCV counseling and testing are adequate to meet the needs of patients and all funding sources. · Collaborates with the Director of Behavioral Health to create seamless workflows- ensuring linkage(s) to Collaborative Care and BH Clinic services for CPTS patients in need of mental health, addiction, and/or co-occurring treatment services. · Participates in weekly Case Conferences. · Facilitates the development and maintenance of an effective Client Advisory Board. · Regular observation and review of grant funded staff activities, assuring the effectiveness and fidelity of the implementation of interventions outlined in grant work plans.
Program Development and Grants Management · Conducts market analysis relative to HIV/HCV funding based on trends in the HIV/HCV community with consideration of State and Federal initiatives with emphasis on the disease model. · Initiates research of new funding sources for program enhancement and expansion. · Prepares and submits grants to probable funding sources to enhance existing program, or to develop new programs. · Serves as the Principal Investigator/Project Director for major grants awarded to WYH. · Evaluates progress toward goals and objectives as described in work plans for funded grants that support the HIV/HCV programs. · Provides timely reports for both internal and external stakeholders. · Provides required program reports to funders of CPTS programs.
Fiscal Responsibilities · Approves all departmental purchase orders, travel requests, and requisitions. · Assists with the preparation of annual budgets and ensures appropriate spending patterns. · Assist with the development of system that will ensure that all revenue generated, and billed is collected. · Provide supervision for the processing of all unit time and attendance records. · Provides input to staff regarding the budget expectations including cost containment, revenue maximization, and productivity.
Performance Improvement/Patient Safety Activities and Risk Management · Integrate and articulate the institutional performance improvement activities into the CPTS program services, demonstrating outcomes from the PIPS CPTS activities to external parties. · Coordinate quality improvement and program evaluation activities in accordance with requirements of funding agencies, and organizational needs. · Conduct unit specific performance improvement activities relative to work plan submitted to funding sources, and to meet organizational needs. · Demonstrate an understanding of unit specific and organizational risk management relative to care and services that are provided from and within the unit.
Miscellaneous · Demonstrates excellence in both internal and external customer service. · Understands and is able to effectively communicate HIPAA compliance, corporate compliance and client confidentiality. · Ensures and/or remains in compliance with local, state, and federal regulation, i.e. DHHS HRSA and NYSDOH, and all accreditation standards (e.g. Joint Commission and NCQA-PCMH). · Adheres to the National Patient Safety Goals as defined by the Joint Commission and Whitney M.
Young Jr. Health Center. · Completes other duties as assigned.
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