WAGE RANGE: $15.00-$19.00
OPEN UNTIL FILLED: 1ST PULL DATE: SEPTEMBER 18, 2026
JOB SUMMARY
Provides beverage service and/or food service to guests in the Family Funplex in an efficient and friendly manner ensuring guest satisfaction.
ESSENTIAL JOB FUNCTIONS:
- Ensures customer satisfaction and play through prompt, efficient, and friendly service placing customers' needs
- Greets each customer, politely offering alcoholic or non-alcoholic drinks or taking food service orders.
- Retrieves drink orders from the bar service areas and promptly delivers them to customers.
- Promptly takes beverage and/or food orders, accepts payment for item(s), and processes payment as outlined.
- Ensures that beverage/food order is accurate and promptly delivered to the
- Makes continual rounds throughout the bowling/arcade areas to ensure food and beverage service is maintained.
- Ensures that all foodstuff is handled healthfully, following the guidelines of the food handler's training at all
- Maintains a neat, clean gaming area, by removing used food/beverage containers
- Promotes internal guest service standards through courteous and respectful
- Constantly maintains a clean, efficient work area, wipes spills, replenishes condiments and when able, assists with service and maintenance of beverage
- Complies with regulatory laws, PP&P, OLCC regulations, department policies and procedures, safety codes,
- Promotes a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to the
- Ensures that the operation of equipment, tools, and materials is handled safely.
- Other related duties as
PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
MINIMUM QUALIFICATIONS:
- Six (6) months of experience in the customer service/hospitality
- Possess or obtain a Food Handler Certification and an OLCC card within 30 days of employment, with permit application submitted by first day of employment.
- POS and cash handling
- Basic mathematical
- Effective communication skills - verbally provides instruction, responds to questions, and has exceptional interpersonal skills and
- Stand and/or walk for long periods; work in a noisy environment; perform repetitive motions with arms, elbows, wrists, hands, and fingers; bend, lift, and maneuver 50 lbs.; and have good visual and auditory acuity to
- Work a flexible schedule - weekends, holidays, and special
- Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and
- Requires a criminal history background check.
- Must be at least 21 years of
DISCLAIMER
This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified or assigned at any time based on business needs.
