WAGE RANGE: $15.00
OPEN UNTIL FILLED
JOB SUMMARY
Responsible for filling all food orders in an efficient, healthful, and attractive manner. This position will train in and perform both cashier and cook functions, including food orders, delivery, operating the POS register, prep food orders on the grill, oven, or fryer. The schedule will reflect cafe business needs.
ESSENTIAL JOB FUNCTIONS:
- Ensures customer satisfaction through prompt, efficient, and friendly service.
- Efficiently takes food orders, enters the POS system, and handles payment methods appropriately.
- When the food order is ready, promptly deliver the order to the guest.
- Dispenses beverage orders, including soft drinks, and hot drinks, and prepares smoothies to order.
- Assists with food preparation, including pizza making, cutting, and slicing condiments, and replenishing supplies as needed.
- Prepares cooked foods to order, including grill cooking, fryer, or oven use.
- Ensures that food items are always handled healthfully and safely, always adhering to food handling standards and practices.
- Constantly maintains work and supply areas in a healthy, sanitary, and safe manner.
- Keep café seating areas clean and free from debris, promptly dispose of used products left at tables, and wipe down tables, chairs, and condiment counters under established cleaning guidelines.
- At the beginning and end of each shift, check supply needs and replenish accordingly.
- Keeps supervisor apprised of operational concerns: menu items, recipes, safety practices, kitchen inventory and supply needs, etc.
- Report any health standards or safety needs immediately to the supervisor.
- Ensures that the operation of equipment, tools, and materials is always handled safely.
- Adheres to company policies, regulatory laws, codes, and department procedures.
- Promotes internal guest service standards with courteous and respectful behavior with co-workers.
- Other related duties as assigned.
WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
SIGNATORY ABILITY:
- Impress Bank.
ACCESS TO SENSITIVE AREAS:
- POS System.
- Food storage area.
MINIMUM QUALIFICATIONS:
- Food service or cash handling experience.
- Must be able to demonstrate money handling skills: able to make changes, reconcile bank and compute discounts.
- Effective communication skills - good auditory acuity, ability to respond to questions, provide information, and demonstrate interpersonal skills and abilities that promote positive guest service.
- Needs to stand/walk for long periods; able to perform routine bending and lifting of product up to 20 lbs.; able to perform repetitive motions of arms, hands, wrists, and fingers; occasionally lifts and maneuvers up to 50 lbs.; and works in a noisy environment.
- Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
- Must possess or obtain a Food Handler’s certificate within 30 days of employment.
- Requires criminal history clearance check.
- Must be at least 16 years old.
DISCLAIMER
This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified or assigned at any time based on business needs.
