Sales Associate: West Elm

Williams-Sonoma & The Opportunity

Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer’s west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.

Our West Elm store in Chadstone, is seeking a Sales Associate to deliver a unique shopping experience through excellent customer service in a fast-paced, specialty retail environment. In this permanent part-time role, you will work 50 hours per fortnight with a fixed two-week rotating roster, including alternate weekends.

Why You Will Love Working With Us

We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here’s just a taste of what you will enjoy as part of our team:

• Generous employee discounts so you can enjoy our amazing products
• Paid parental leave to support you through life’s most important milestones
• Access to a confidential Employee Assistance Program for personal and professional support
• Career growth opportunities with real investment in your development
• A supportive, collaborative team culture where your success is celebrated
• The chance to be part of a fast-growing global business with an entrepreneurial spirit

What You Will Be Doing:

• Deliver exceptional service to our customers
• Use your expert product knowledge to deliver a fantastic in-store experience
• Assist with special services including gift wrapping, gift registry, deliveries and furniture orders
• Efficiently and accurately perform register transactions
• Utilize effective selling techniques to build multiple sales and increase productivity
• Support with visual merchandise presentation, signage, and lighting

What You Will Bring to the Role: 

• Experience in retail sales ideally in specialty retail and/or homewares
• Strong organisational and communication skills
• A passion for selling and a drive to exceed sales targets
• Enjoy being part of a team as well as ability to work independently

Physical Requirements:

• Ability to be mobile in the store and back-of-house areas, including standing for long periods
• Ability to climb ladders and use other equipment in line with safety standards
• Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques

Ready to join the Team?

Join our team, where your passion for service and results will create expectational customer experiences and drive success. Apply today!

Only candidates with the required work rights in Australia will be considered.

Availability Required:

Week 1 - Tuesday, Wednesday, Thursday & Friday

Week 2 - Monday, Friday, Saturday & Sunday