About the Team
Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Responsibilities
- Consistently keep the store energy lively & upbeat for customers & your teammates
- Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service
- Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes & delivery
- Affirm the client’s purchase & offer additional merchandise suggestions to complement & complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information & testimonials about product, in-store events & workshops that will enhance the customer experience
- Maintain visual standards & supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want & resolve any issues
- Perform other duties as assigned by management – comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy
Criteria & Requirements
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Responsibilities
About Us
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
