HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    WI

    Windcave

    Fintech

    Customer Success Specialist - Entry Level

    Sydney, AustraliaHybridFull-time1–2 yrs experiencePosted 1mo ago
    All Windcave jobs

    Job description

    About Windcave:

    Founded in 1999, Windcave has consistently led the way in payment technology innovation. Our solutions provide seamless payment experiences for thousands of the world's most recognizable brands, integrating all payment channels into a single platform. We support a wide range of industries, including retail, finance, hospitality, and more, with operations all over the globe.

    About role:

    Our Sydney office is looking for ambitious, entry-level candidates who are passionate about sales, driven to succeed, and eager to grow a career in the payments industry.

    Graduates: If you’ve recently completed a degree in Business or Marketing and are ready to kick-start your career, we’d love to support you on that journey. Join us to gain hands-on experience, build your skills, and create a strong foundation for long-term success.

    Key responsibilities:

    • Managing accounts
    • Onboarding business accounts
    • Provide responsive assistance on commercial queries
    • Inform and educate customers about products and features
    • Upsell/cross-sell new services to existing customers
    • Support and collaborate with cross-functional teams
    • Regularly report on key accomplishments and monitor key metrics to identify areas for improvement

    Role Requirements:

    • 1 to 2 years of experience in sales role or recently graduated in year 2024 or 2025. An HD/D equivalent bachelor’s or master’s degree in business/marketing or related field.
    • Intermediate knowledge with Microsoft Office tools (Word, Excel, CRM, PowerPoint)
    • Dynamic personality and high-energy with a go getter attitude
    • Ability to learn new product knowledge rapidly
    • Excellent written and oral communications skills
    • Well presented
    • Desire to actively contribute to a fun environment and be part of successful team
    • Awareness of the payments industry, issues, competition and trends would be an advantage but not compulsory

    Benefits:

    • Hybrid work model (Mandatory 3 days’ work from office Monday, Tuesday, and Friday).
    • Competitive remuneration package
    • Career development and long-term career opportunity
    • Diverse, energetic and friendly team environment

    Why Windcave:

    At Windcave, you'll be part of a team that's reshaping the landscape of payment solutions and services. Our global presence and innovative approach set us apart in the payment industry, making Windcave a place where your work impacts businesses and consumers around the world.

    Ready to Make an Impact?

    If you're ready to embrace the challenge and join a company where innovation meets excellence, apply now and be part of our success story.

    Windcave thanks all applicants in advance, as only those shortlisted will be contacted.

    Job details are sourced from the employer's original posting.

    Open job posting
    WI

    About the company

    Windcave

    Windcave is a global payment solutions provider offering a comprehensive suite of services for online and in-person transactions.

    View all Windcave jobs
    Industry
    Fintech
    Open roles
    24

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.