Rental Technician

Welcome to Windham Mountain Club!

Work Location: In-person role based in Windham, NY.

Seasonal Position: This role is available for the winter season.

Pay: $18-$20 per hour based on experience

Anticipated Start Dates: The Beginning of December

Schedule: Will require working early mornings, evenings, weekends, and holidays

Conditions: Must be able to get to a from work in all weather conditions. This is an indoor position.

Overview of Position:

A Rental Technician is responsible for properly fitting guests with equipment based on their individual needs. The rental department frequently experiences high volume situations, and a technician must make the most of their interaction with our guests while maintaining the efficiency of our operation.

Key Responsibilities:

• Properly fit guests with various equipment including skis, boots, poles, snowboards and helmets.
• Mount skis and adjust bindings.
• Maintain and repair rental equipment.
• Test bindings for proper torque release.
• Document test results and maintenance records.
• Maintain a clean and safe work environment.
• Maintain knowledge of the ski area, programs, events, daily snow conditions and any other information that aids in your communication with our guests.
• Maintain a clean and professional appearance, adhering to dress code at all times.

Qualifications:

• Must be a minimum age of 18.
• Basic knowledge and experience with maintaining ski and/or snowboard equipment.
• Previous customer service experience preferred.
• Basic computer skills.
• Must be comfortable interacting with both staff and guests in a friendly and helpful manner.
• Must be comfortable working in stressful, noisy and crowded environments.
• Must be reliable, solution-oriented, and able to work both independently and as part of a team.
• Must pass binding certification exam for each binding used in the Rental Shop prior to starting work.

Physical Requirements:

• Ability to lift and maneuver up to 50 pounds.
• Ability to stand and walk for up to 10 hours.
• Ability to stand and walk on uneven terrain, including snow and ice covered surfaces.
• Ability to climb stairs and ladders.
• Ability to push, pull, bend, stoop, kneel, and reach regularly.