House Advocate - part time

WINGS Program is looking for a driven, empathetic multitasker for our House Advocate position!

Established in 1985 as a nonprofit advocate for homeless women and children, we have expanded to become one of the largest domestic violence service and housing providers in Illinois. Today, single individuals (women/men/transgender) and their children can receive temporary safe shelter through WINGS housing, while our staff provides one-on-one, individualized assistance in setting personal goals that will enable them to work, continue their education, and care for themselves and their children. Simply put, we provide a pathway to independence for people whose lives have been disrupted by domestic violence.

Objective: To maintain the smooth operation of the Safe House and Crisis Line, and support clients as needed.

Key Responsibilities:

· Operate the Crisis Line by providing crisis intervention, counseling, education, safety planning, and referrals to callers.

· Conduct and approve intake and eligibility evaluations to determine guest’s needs and appropriateness for services at the Safe House.

· Interact with guests in the community areas of the house and role model social skills, conflict resolution, parenting and other skills of daily living (this may include time management, self-care, conflict and stress management, parenting, budgeting and others).

· Supervise and coordinate activities related to house policies and chores.

· Identify guest needs and communicate these needs to the responsible staff member to secure donations and services.

· Ensure building is safe and secure, reporting any concerns to appropriate personnel.

· Maintain timely, accurate records including up-to-date client files, statistics report, and census.

· Update daily roster and shift reports.

· Assist with meals and mealtime during the shift.

· Assist in processing and storing donations as requested.

· Attend and participate in supervision, weekly group meetings, and other meetings as required.

· Conduct, attend, and participate in appropriate training and education.

· Immediately report child abuse to Department of Children and Family Services as mandated by law and in accordance with agency procedures.

· Work evenings, weekends and holidays as needed.