Imagine that your friend works for a big pharmaceutical company. In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take a phone and call IT Support Line.
Your job would be to answer such phone calls and solve this kind of issues. We will equip you with all necessary tools and knowledge so you will be able to help those end users like your friend.
You will troubleshoot over phone, chat or e-mail. In case you won’t be able to handle it on your own, you will have a team of colleagues to always back you up.
What do you need to start?
fluent knowledge of Spanish or French (min. B2) and very good English (min. B2) willingness to take first steps in IT can-do-it and problem-solving attitude the ability to talk to anyone and cooperate with a team readiness to work in shifts 24/7
It's not essential, but we appreciate if you also have:
basic IT skills (Microsoft products, internet, hardware devices etc.) or a technically oriented mind
What do you need to start?
fluent knowledge of Spanish (min. C1) and very good English (min. B2) willingness to take first steps in IT can-do-it and problem-solving attitude the ability to talk to anyone and cooperate with a team readiness to work in shifts 24/7
It's not essential, but we appreciate if you also have:
basic IT skills (Microsoft products, internet, hardware devices etc.) or a technically oriented mind
Benefits:
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Do you want to have an opportunity to develop and create a career path in the IT industry? Apply now and join a young and ambitious group of people who enjoy working in a flexible organization without formalized hierarchies.